SOURCE: USB not recognized
Sometimes it helps to reinstall the drivers for the USB hub/controller in the Device Manager.
For other ideas, have a look at these external HDD troublshooting tips.
Hope it helps.
Jules
SOURCE: Computer wont recognize external drive
The simpletech 1tb drive's case has issues. I had the same problem. It actually quit while I was running a video off the drive. I replaced the case by removing the harddrive from the one it came in and installing it in another case and now it works again.
The first thing I would try is installing the drivers it came with, but failing that you will need to replace it's case.
It has 4 screws to remove, 2 under the silver warranty voiding tape and 2 visable on the bottom side. Remove them, then use a flat screwdrive to pop the case open (gently). Then remove the harddrive.
You will need a case with SATA data AND power cables for this to work.
SOURCE: SimpleTech 500 GB external hard blinking red light
I got one with the same problem. I opened up the case and hooked up the hard drive to a generic usb to sata adapter that i picked up on ebay and it works fine now if a bit clunky looking.
SOURCE: Hi, I have a simpletech/hitachi signature 160 gb
Connect it to a different computer.
If it works, then connecting to _your_ computer is the problem.
If it does not work, then either:
* the USB-to-disk-drive adapter inside the casing has failed, or,
* the disk-drive inside the casing has failed.
Open the case, and remove the disk-drive, and connect it as a "slave" disk-drive in your computer, to see if the disk-drive itself is "good" or "bad".
Google-search for "Data Recovery Services" -- these are commercial, high-cost, companies, that can temporarily repair a "dead" disk-drive, just long enough to try to copy all the files from the disk onto a new disk-drive.
SOURCE: My 1TB Simpletech Simple Drive
Is the hard drive making loud clicking? Try placing the drive in a freezer bag, and make certain you remove the air out. At that point, place the drive in your freezer for 48 hours. Remove, and see if you can get the drive to work- if so, great! pull all the files you can.
If it isn't clicking, sometimes you can remove the casing and connect the drive directly into your system- esp. if it is internally a sata drive. USB drive enclosures basically act as mini hard-drive controllers- ranging from a full adapter, to just passing info from a sata drive over USB. Mind, both of the actions I recommended would void the warranty if it is in warranty.
The final option, and the most expensive: Look up a data-recovery firm. Most are reputable and will not charge if they cannot recover anything- do your shopping before hand!
I’m happy to help further over the phone at https://www.6ya.com/expert/susan_42b401e0b1603d8a
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