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I have a Brother MFC-5840CN printer. It will not print. I have replaced the print cartridges and cleaned the print head. When you send a document to it it makes all of the right printing noises but only blank pages come out. The test print page from the maintenance menu is also blank

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  • Anonymous Jan 22, 2009

    I have exactly the same problem with this printer - running Microsoft XP Home edition ...



  • azzy129 Mar 22, 2009

    makes all the right printing noises, you can hear the print head move, paper is fed correctly and moves in/out but what comes out is a blank page all the time. No sign of any ink/gaps on the page or slight splodges. WTH?

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Tech support at Brother could not help me over the phone or via the net so I figured I would get the same info from you guys and have to pay for it and still have a printer that doesn't work so I will take it to the shop and pay them only if they fix it
Thanks

Posted on Sep 05, 2008

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My brother 5840CN. lit says unable to print. the manual says to take the jam out - there was no jam. Turn it off, then on. i did that. It still says unable to print, look at troubleshooting page


errr.....No, no it does not. The Manual says that "unable to clean" means one of two things.....
1. The MFC has a mechanical problem.-OR-2. A foreign obstacle, such as a clip or ripped paper, is in the MFC.
but regardless, I don't believe it *IS* a 'cleaning' problem per se.Try resetting the power purge counter.



Press menu > Mono Start > 4x Arrow up after another. All lights will flash.
1. Power clean - Press 7>6>4 >Mono? Start.
2. Power Purge: 7>6 >3 >Mono Start.
Press 9>9 to exit maintenance mode. Run a print quality test print.
http://www.brotherprinterrepair.com/cleaning-a-brother-mfc-420cn-printer-head/


Tallon41

Sep 16, 2012 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

The black will not print. I have replaced the cartridge with two new ones. Color prints ok. Brother mfc 5840cn


please perform head cleaning to see if there is any ink out.. goto ink management and select head cleaning... after that goto ink management and print the nozzle check.. see if there is any black ink out...if no ink out..then more probably your print head is badly clogged..and you will need to get it replaced.

Jun 20, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Printer accepts document to be printed but page comes out blank


The print head is clogged.Try unclogging with cleaning process in maintenance mode.If not help better think about new printer because the cost of new print head is profitable.

Nov 09, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Brother mfc 5840 won't print clearly


you need to check the maintainence kit and see if it's full. Also if it isn't, use some iso-proponal alcohol and some q-tips to clean the print section of the cartridge and the cartridge tray.

Aug 21, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Ink Cartridges are full but keeps telling me they are not to then


as a printer mechanic .i had got many customers coming at my work shop with this problem .and it gets soved by replacing the cartridge with new cartridge.as you said cartridges are full still it says change cartridges.but if the circuit of the cartridge is got faulty it will not print let it be full.so clean the brown colour metal circuit on the cartridge with a dry tissue.if its due to dust got stuck up on the circuit it will print otherwise the cartridge has to be changed in this case.

Feb 26, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Out of memory


you need to clean out the units memory

Print data remains in the MFC’s memory

Re-start printing from your computer.

Print data remains in the MFC’s memory. The USB cable was unplugged while he computer was sending the data to the MFC.

Press Stop/Exit. The MFC will cancel the job and eject the page that is being printed.

Aug 06, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Brother MFC 210C series ink replaced


The brother machines require ink in all the cartridges as it is always flushing ink through the heads to "clean" it. This means you must have ink in all cartridges at all times unfortunately or the brother will not work. Even if you could somehow get it to work it could damage your printhead anyway.

Good Luck
Please rate my advice, good or bad.

Feb 06, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Print function stopped working. Brother MFC 5840CN


First things first:

press menu then start bk-copy then fourtimes arrow-up button. machine will display an error code no. plz post AS A NEW POST again.

BTW: The update has nothing to do with the stopping of the machine!

Jan 10, 2008 | Brother MFC-5840CN All-In-One InkJet...

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