Question about Xerox DocuColor 12 Printer

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System fault 9-357

How do you access NVRead/Write? I have this problem, but I can't figure it out how to fix it. Any help would be great

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Nvram isnt repairable you need to replace this to correct the prob

Posted on Sep 22, 2008

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Check your mailing list. Especially check how many invisible spaces are after a name or address. Suspect extra characters are pushing the mailing list into the next page or label and then it will print an extra blank page or label. Seen this happen when I was a Computer System Administrator and had to fix a similar fault for a client.
There is a reveal code option on most word processors that shows up hidden spaces.

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E100 is error for laser unit.
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My printer is an HP photosmart 7260 and has worked great until I transported while moving to a new state. I don't recall any trauma ie. dropping or falling. It will turn on and the cartridge will move...


Hello,
It sounds like the plastic encoder strip that the system uses to count or figure out where it is located came loose from one or both ends. It is a long plastic strip that goes the whole length of the ink carriage's track and is held into place by a small hook on each end. When you re-attach it be very careful not to damage it or scratch it. Once it is re-attached the printer will be able to figure out where it's carriage is located and won't hang up. It should work fine afterwards.

Good Luck!
Rich Lilja

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