I have a Motorola Mpx220 with ActiveSync 3.7. When I first got the phone (a week ago) I added some contacts to my list and were able to access them with no problem. But now, I can't even check my Call History because it says that is empty, my contacts program just won't open at all, nor does my calendar program, and my tasks program would freez my phone untill I press Home. This all happened after I installed my phone to my computer.
Is there any way I can either fix this problem some how?, or can I just reset my whole phone? or should I just send it back to the company I got it from?
There are few solution you can try:
1) uninstall ActiveSync 3.7 and reinstall it and start over agin for the sync process.
2) Try to install the newer version of Activesync 4.2, it may help to cure some bugs with MPX220.
3) But first, you need to install the Motorola Mobile Cd comes with the phone and upgrade the software to th emost recent version and reinstall this software. Now tehn try to reconnect the phone again and start the new setup.
If you try all these options, the phone is stil l not be connected normally, then your phone may has some bugs in synchronization. If your phone is llocked to Cingular, try to unlock it first before do synchronization since this phone has this issue reported form many users. you are not alone. Good Luck
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Buy the Samsung OEM data cable along with the ActiveSync install CD. These are purchased together as a set from a reputable cell phone dealer . Enable your computer to access transfer data from your computer to your Samsung BlackJack cell phone by installing the ActiveSync CD. Before installing ActiveSync make sure all other programs are closed.
Insert the OEM data cable to your Samsung BlackJack cell phone.Plug in the other end of the OEM data cable to your computer using the USB port.
Watch as transfer begins automatically with the ActiveSync program. This will transfer your stored phone numbers from your computer to your Samsung BlackJack cell phone.
End the ActiveSync program by closing the window. Open the contact information in your Samsung BlackJack phone to make sure all information was transferred.
In order to sync your iPAQ with Windows XP or earlier, you will need to download and install Windows Microsoft ActiveSync 4.5 from:http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx. Notes: •You can use ActiveSync 4.5 only with phones that run Windows Mobile 2003 or later versions. ActiveSync and Windows Mobile Device Center won’t work with Windows Embedded CE 4.2 or 5.0, Pocket PC 2002, or Smartphone 2002 phones. (To see which Windows Mobile operating system you’re using, if your phone doesn’t have a touch screen, click Start > Settings > About. If your phone has a touch screen, click Start > Settings > System tab > About.) To sync information to any of these phones, you must use a USB or serial cable and your computer’s Internet connection and File Explorer. •You must use Microsoft Outlook 2002, Outlook 2003, or Office Outlook 2007 to sync your e-mail, contacts, tasks, and notes from your computer. Download and install ActiveSync: 1.Click the download link on this page, and then click Continue. 2.Select whether you want to register for the Windows Mobile newsletter, and then click Continue. 3.Click Download files below, and then click Download (next to the Setup.msi file). 4.In the File Download dialog box, click Run. 5.Follow the instructions in the Installation Wizard to install ActiveSync. Note:You must use a USB cable to connect your phone to your computer the first time you use ActiveSync to synchronize information.
it might be trying to configure a microsoft exchange sync thats why its giving you that message you may want to try and uninstall activesync and download the lastest verizon 4.5. during install do not click on check box that says connect to exchange server and try to sync again, should get you taken care of,
This is the case that your phone previous setup has changed back to default setting since the phone is sold to you. I have my MPX220 before and sync with Windows Xp Service Pack 2 and Activesync 4.2 and everytime I came back, they automatically recognize each other both PC and my phone. I think in your case, you need to start over again by uninstall the activesync and reinstall it and then reconnect your phone back to start from step one. I think that is only way to refresh the connection of your MPX220 and your PC. I don't know why you has these problems but usually when you are done your setup at the first time, your PC recognize your phone with the current setup you have made but when your phone is completetly dead, it wipes out all related info which is necessary for both parts to handshake and only uninstall the sync software and reinstall it from fresh can solve this problem. windows 2000 is not as stable as win xp about these tasks. If you can upgrade to wins xp, you will never worry about this again specially windows xp with service pack 2. I hope this help
If an ipaq loses power , then all data in RAM is lost. It's important to keep it charged.
It's also important to do regular backups.....
so there are two backup options - one is thru Activesync which will backup to your PC and one is the IPAQ's own backup program which will backup to the IPAQ FILE STORE (area in ROM) or a SD card.
I do the Activesync backup every time I sync and then the IPAQ backup about once a week or immediately before a system change.
Here is a guide which best explains it
this guide suggests doing a full backup, but it's fine to do an incremental backup each sync - this means that only changes will be added to your backup and makes the whole process much quicker.
So under Programs is a program called IPAQ Backup. The default location is IPAQ FILE STORE which is an area in ROM and is not lost thru a power failure nor hard reset.
You may also choos to backup to a SD card - a full backup will need roughly 20MB. So in this backup procedure, if you click on 'Browse' you can choose a SD card.
A restore can then be performed from the IPAQ FILE STORE or SD card (depending on which location you chose) and so if you are away from your PC, this will be no problem. A restore this way , rather than thru Activesync is also much quicker, so if you have a choice go this route.