Question about Motorola Mobility MPx220 Pocket PC

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Cellphone problem with activesync

I have a Motorola Mpx220 with ActiveSync 3.7. When I first got the phone (a week ago) I added some contacts to my list and were able to access them with no problem. But now, I can't even check my Call History because it says that is empty, my contacts program just won't open at all, nor does my calendar program, and my tasks program would freez my phone untill I press Home. This all happened after I installed my phone to my computer. Is there any way I can either fix this problem some how?, or can I just reset my whole phone? or should I just send it back to the company I got it from?

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There are few solution you can try: 1) uninstall ActiveSync 3.7 and reinstall it and start over agin for the sync process. 2) Try to install the newer version of Activesync 4.2, it may help to cure some bugs with MPX220. 3) But first, you need to install the Motorola Mobile Cd comes with the phone and upgrade the software to th emost recent version and reinstall this software. Now tehn try to reconnect the phone again and start the new setup. If you try all these options, the phone is stil l not be connected normally, then your phone may has some bugs in synchronization. If your phone is llocked to Cingular, try to unlock it first before do synchronization since this phone has this issue reported form many users. you are not alone. Good Luck

Posted on Mar 02, 2007


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