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I need a restore disk for gateway computer - Gateway Computers & Internet

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  • pinballpuk Jan 03, 2009

    Hello,

    I would like to find a restore disk for my Gateway 500x XP. Does anyone know where I can find it? I've tried Gateway andhttp://www.restoredisks.com.

    Thanks for your help.

    John

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1 Answer

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  • Gateway Master
  • 19,396 Answers

From Gateway website:

Q: What if my Gateway System Recovery CD/DVD is lost, missing or damaged? A:

  • For computers shipped after November 1, 2004 and until January 2005, a patch needs to be installed. Download the patch through our FTP site at ftp://esupport:vImvF88@ftp.gateway.com/pub/hardware_support/drivers/apps/medialess/Create_DRV_APPS_CD_Update.exe. After the installation of this patch, the option to create the drivers and applications CD is available from the Start menu under Programs. However the operating system (OS) CD\DVD must be requested by e-mailing customer service.
    Note: Replacement of the operating system CD may be at a cost according to your warranty status.

  • For computers shipped between January 2005 and June 2005, the option to Create my Drivers-Applications CD(s) is already available under Programs. The operating system CD\DVD must be requested by e-mailing customer service, and may be at a cost according to your warranty status.
  • For computers shipped after June 2005, an operating system CD\DVD is included and the option to Create my Drivers-Applications CD(s) is in System Recovery. Access the program from the Start menu under Programs. This backup process through System Recovery allows you to create the applications and drivers CD\DVD as many times as needed. If the operating system CD\DVD is lost, missing, or damaged, e-mail customer service to inquire about a replacement. Please note that replacement may be at a cost according to your warranty status. If all CD\DVD's are needed, e-mail customer service to inquire about a replacement. Please note that replacement may be at a cost according to your warranty status.
Send them an email with model number from tag at the back of the computer and ask for recovery CD.

Posted on Sep 04, 2008

  • Ginko
    Ginko Sep 04, 2008

    Links on my post are not working click on original page here, and proceed from there, send them an email with model number asking for recovery cd.

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