Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Colour ink cartridge

The printer indicated that it was time to change the colour cartridge. We followed the directions for installation but the resulting pictures are lacking in defined colours. We purchased another cartridge thinking the one we had was the problem but the pictures are the same.
Help!

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The printhead needs to be replaced. Contact Kodak AiO Support so they can replace it free of charge.

Posted on Sep 05, 2008

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Hi there

For troubleshooting purposes,
Perform the following:

1. Open the printer and remove all ink tanks.

2. Insert a single ink tank in the printer then close the cover.

3. Confirm whether the printer recognizes the installed tank
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4. Repeat steps 1-3 with another ink tank.

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Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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From the manufacturer's web-site:

http://h10032.www1.hp.com/ctg/Manual/c00186904.pdf

download the "Reference Guide", and follow the directions.

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1 Answer

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