Question about Microwave Ovens

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I have a new microwave MSE 23 i bought it 1 month ago. It has been working fine maybe use it 6 times a week. I put jacket potatoes in tonight when i went to get them out they had not cooked but felt warmish.Tried a few more times to no avail. Can you help.

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If your microwave oven is ONLY 1 month old and there is any question with its performance, it should still be under warranty from the manufacturer so I would bring it back to where you purchased it and have them provide a replacement of have them demonstrate that the one youi have is working to spec. Conversely, if you put large potatoes in the microwave, they havea lot of mass to them and will need to cook for quite a while.. Have you tried anything else in there of smaller proportions and those did not cook? You should be able to boil a cup of room temp water in a minute or two.. If that fails.. bring it back..

Hope that helps

Posted on Sep 05, 2008

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