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Sage - user already logged on (this happened when computer crashed and did not log off - cannot get back in, what do I do to fix this. Thanks

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Shutdown your computer for few minutes; reboot.

Posted on Sep 04, 2008

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Why do I get an internal error code 34. Log:C:\users\owner\app\data\local\temp\i4j_nlog_19. This happens when I try to install a scrapbooking program that I have purchased. Can you help?


The old hard drive had a log on it that all of your account information for that program was on, when the hard drive was replaced that log wasnt on there. I would trouble shoot the program and see if it can fix it, or I would update your program and see if that fixes it.

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Why does my new HP Win 7 Pro notebook crash on sleep and hibernate?


You may have a registry error.
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It says a user is already logged in. What does that mean?


Apparently a user on your computer is already logged in to that website. Perhaps a spouse or child? Is there a way to log out of there so you can log back in as yourself?
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Aug 07, 2013 | Computers & Internet

1 Answer

I was working in sage instant accounts version 8.2 when my computer crashed. Im trying to go back into sage but it comes up with the message 'you may only run one copy of this programme at any...



If you are unable to logon to Sage you can try deleting the Queue.dta file. All users MUST be logged out of Sage and Sage should not be running. Sage will recreate the queue.dta file when it is restarted. The Queue.dta file can be found in the ACCDATA folder for the Sage Company Data that is experiencing the problem.
Note that the "Username already in use" message from Sage can occur if Sage wasn't shut down tidily for that users session. If you are sure that the user is not actually logged in it's OK to allow Sage to clear the session and log in.

May 19, 2011 | Sage Instant Accounts 8.0 (013604ug)

2 Answers

Sage sbd platform installation update has stopped working


To download the Sage SBD Desktop Installer Utility (Build 111)
Access the Updates page on the Sage website: http://www.sage.co.uk/support > Downloads > Updates.
Note: You must log in to view this page. To do this, click Log in, enter your email address and password for the Sage website, then click Log in.
From the drop-down list, choose Line 50 & Sage 50 Accounts then click Go.
Locate the Sage SBD Desktop Installer Utility (Build 111) then click Download.
From the File Download window, make a note of the file name, for example, sbddesktopbuild111.exe, then click Save.
From the Save As window, browse to the required destination, for example, your Windows desktop, then click Save.
The Download window appears showing the progress of the download and the estimated time to complete.
Once the download is complete, if required, click Close.
You have now successfully downloaded the Sage SBD Desktop Installer Utility (Build 111). For instructions on how to install this, click the Install it tab.

Mar 23, 2010 | Computers & Internet

2 Answers

Error message with sage instant accounts



If you are unable to logon to Sage you can try deleting the Queue.dta file. All users MUST be logged out of Sage and Sage should not be running. Sage will recreate the queue.dta file when it is restarted. The Queue.dta file can be found in the ACCDATA folder for the Sage Company Data that is experiencing the problem.
Note that the "Username already in use" message from Sage can occur if Sage wasn't shut down tidily for that users session. If you are sure that the user is not actually logged in it's OK to allow Sage to clear the session and log in.

Jan 13, 2009 | Sage Instant Accounts 8.0 (013604ug)

1 Answer

Sage has error and closes down before closing correctly. It will not open again, saying it is already open. Using vista and version 8 in Sage instant.


In your sage data directory there is a file queue.dta delete this and you will be able to log back in. I would recommend you upgrade to Instant V14 though if you are using Vista. V8 came out in 2002/03 not designed for Vista

Nov 10, 2008 | Computers & Internet

1 Answer

Sage 50 Accounts 2008


I think I got the solution for you ...

User Name is Already in Use / Cannot Access YYY because XXX is logged in

Typically, when you get this message you will be asked if you want to remove the user from the request list. If you are asked this question, simply answer Yes and you'll be able to continue.

An alternative solution is to go in the data folder for your sage data (the default folder for versions prior to 14 is c:\program files\sage\accounts\accdata for v14, the folder is c:\documents and settings\all users\application data\sage\accounts\2008\company.000\accdata on XP and c:\programdata\sage\accounts\2008\company.000\accdata. In the data folder, you will find a file called QUEUE.DTA - delete the file and you should be able to get back into Line 50. If you have a multi user version of Line 50, you should only delete this file if you are sure that no-one else is using Line 50.

Mar 20, 2008 | Sage Instant Accounts 8.0 (013604ug)

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