Question about SanDisk Sansa E280 MP3 Player

10 Answers

My desktop (XP Pro SP3) does not recognize my Sansa e280

When I first connected the player to the desktop it was recognized. After SansaUpdater was installed, the player says "Connected" but XP says nothing (device manager does not show removable drive either).
Roinuj

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  • 1 more comment 
  • brantleyalex Sep 05, 2008

    I have also plugged the player into each of the 5 individual USB ports, have restarted XP numerous times, and alternated between MSC and MTP USB connection on the player. So far nothing makes XP recognize the player although each time the player says it is connected. ??

  • brantleyalex Sep 05, 2008

    The player works great. I just can't get XP to recognize it so I can't synch or drop recording into it.

  • brantleyalex Sep 05, 2008

    I have used two different cables for the e280. When I connect to my laptop the computer recognizes the player but not all of its files. For instance the Music file is missing, so I have no way to synch or drop MP3s. The primary problem is my desktop acts as though the player has not connected while the player says it is.

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10 Answers

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Try going into the control panel/administrative tools/Disk options

Change the drive letter of the Sansa (if it shows up) or any other removeable drive that may be conflicting with the drive letter. This includes network drive mappings.

Posted on Sep 05, 2008

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In the player settings there may be an option something as "USB mass storage device" enable that if so ....

Posted on Sep 05, 2008

  • 3 more comments 
  • Dileep Keshavanarayana
    Dileep Keshavanarayana Sep 05, 2008

    try it in another pc once ... if you are not sure that the USB ports are working properly or not....

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Sep 05, 2008

    after you plug it in try going to control panel >add hardware once and check whether will it detect or not

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Sep 05, 2008

    there may be some problem either in the USB ports of your pc or in the port of your player or in the cable from which you are connecting ...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Sep 05, 2008

    there may be some manufacture defect .... make use of the warranty if you have it ... before that try it in another pc ..
    because there may be some problem in the OS in your pc...


  • Dileep Keshavanarayana
    Dileep Keshavanarayana Sep 05, 2008

    once you try resetting your player i think there is a option in player

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Hi,

The most common reason for this problem is not having the latest Windows Media Player installed, or having a Windows OS version that is not supported by the Sansa player.

The Sansa players support Windows XP SP2 and Windows Vista and above. If your operating system version is supported by the Sansa player, there are 4 solutions you can try:

SOLUTION 1 – Download and install the latest Windows Media Player

SOLUTION 2 – If you're running Windows Vista, apply the following hotfix - KB940199

SOLUTION 3 – Download and Install the MTP Porting Kit

SOLUTION 4 – Try connecting the device to the PC using MSC mode
View/c200: Turn on & press and hold the rewind button while connecting to the PC
Fuze/e200: Go to Settings > System Settings > USB Mode & select MSC
Clip: Go to Settings > USB mode & select MSC

Posted on Sep 05, 2008

  • Narmada Anand
    Narmada Anand Sep 05, 2008

    It could also be a problem with your mp3 player's usb port.



    Try the first four steps mentioned..........If they didn't work then revert back to me because it be usb port problem of your mp3 player.



    Hope to hear from you soon.



    Thanks

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Try uninstall of the updated driver. then istall the original driver and connect the usb to the player. this should work. apparently the update may not work with your model of player or the updated driver has a glitch. please rate if successfull

Posted on Sep 05, 2008

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The software problem is there in the system.
call a technician at your place and he will upgrade the software and it will work.
hope this solves your problem.
thanks.
please rate the solution.

Posted on Sep 05, 2008

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If your player still unrecognizable by your computer then try another usb device and see if still the same happening. if not then try to download a USB driver from www.usbman.com

try to use windows media player and rip your recordings to it. you can adjust by the quality of yuor recordings and rip it with types like mp3 or wma. if your mp3 is containing with mp3 files then it should be dropable. hope that helps!

CHARCOIS

Posted on Sep 05, 2008

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If the installation of the sansa updater was recent. i will suggest to do a system restore.

The steps are mentioned below.

Start>All Programs>Accessoraies>System Tools>System Restore>Next
Choose a date when the sansa updater was not installed.

System restore takes your system back to a previous date and any software changes on the computer and reversed.

I hope that helps
All The Best
Sammy

Posted on Sep 05, 2008

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I'm going to recommend that you remove the software and updater for the Sansa and reinstall it. It sounds as if you had a bad download.

Posted on Sep 05, 2008

  • Ryan Rogers
    Ryan Rogers Sep 05, 2008

    Still going to say bad download, and reinstall the software and drivers.

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Try to use a different USB cable.

Posted on Sep 05, 2008

  • Michael Galve
    Michael Galve Sep 05, 2008

    Turn off your computer. Turn off the player. Turn on the mp3 player first then the computer. Check if that fixed it.

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Try to unplug/replug the player or better try to connect it on a different USB port then after that restart the computer that should do the trick..

Hope that helps.....

Posted on Sep 04, 2008

  • Mark Gil
    Mark Gil Sep 05, 2008

    If that's teh case the next thing that you can try here is to connect this player on a different computer and hopefully it will be detected on a different computer if still not this can be a problem with the software of the player...

  • Mark Gil
    Mark Gil Sep 05, 2008

    If there's any software update for the player you can do that first and hopefully it will fix the problem of yoru player..

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1 Answer

How do you reform a Sansa E280E MP3 player. video files stored is corrupted and unable to be deleted through normal means.


Hello there...

To format your mp3 player please do the following

Connect one end of the USB cable to your player and the other end to an open USB port on your computer. Your computer will recognize the new device.

Double-click "My Computer" on the desktop. You will see your Sansa e280 player's icon listed as a removal disk together with other hard drives on your computer.

Right-click the Sansa e270 icon. Scroll down and click "Format." When the format window opens, click "Start." The formatting will erase any current information on the drive. Depending on the memory capacity, it could be a quick process or take a little longer.


I hope this solves your problem,,,

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With the device connected, check the Device Manager for errors (red or yellow) on Mass Storage Device and update the drivers on them.

FYI - you need to have Windows XP / SP2 and Windows Media Player 10 or higher for the device to connect to the PC.



You can add to this question for additional support.

Best of Luck.

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