I wan't to use my Palm 505 USB cradle to perform HotSync on my NT4 Dell laptop. I have activated the USB port for NT4 (with R62200.exe freeware).
I have downloaded NT4 version of Palm Desktop 4.1 for my palm (with PalmDesktop41SP03ENG.exe freeware). Now I can't find how to select USB port in the HotSync.Setup menu. How do I proceed in order to enable hotsync via USB ?
Thanks for help.
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Take the battery(ies) out of the mouse. Move the controller to another USB port. Put the battery(ies) back in the mouse. It should connect. If not, Logitech has override procedures listed on their site. I can't tell you which one to use. You didn't list the mouse model.
Also make sure the mouse is not too far away from the base / cradle and there is nothing blocking the sensor on the front of the mouse cradle.
Make sure all the cables are fully inserted. Check both ends of the power adapter plug going into the back of the mouse cradle and the plugs leading to the back of the computer.
Try cleaning the little red LED light under the mouse with a QTip to remove any dust.
Make sure you restart your computer with the mouse cradle / base plugged into the mouse port. Then be sure to connect the base and the mouse by pushing the button on the base unit, then the small button on the underside of the wireless mouse.
Also try using a different mouse pad. Some work better than others with certain brands of wireless mice. And also make sure there is not another wireless mouse being used in close proximity. The two can often interfere with each other.
This happens because you are landing some part your hand (palm) in the touch-pad when you typing. which activates the touch-pad and makes sudden movements in the pointer.
This problems for lot of laptop users, unless you can get use to prevent the hand from touching the touch-pad, the only option is getting a USB keyboard where you can plug in without any drivers and type without any trouble.
I assume you are using usb socket to charge mouse. The voltage on a USB is 5volts , you may have a problem here. It may not be producing the correct voltage. Or you may have a problem with your cradle. I would suggest you see a repair person and get them to look at the USB voltage and the Mouse cradle..
Hope this helps.
Make sure that the switch is turned ON after replacing the battery. If
it's ON, try holding down the connect button on the USB receiver
(that's connected to the computer) and then hold down the connect
button underneath the mouse AT THE SAME TIME for 5 seconds and release
If same problem occurs, make sure that there are no possible wireless
interference near the mouse. Example, base of a cordless phone or a
mobile phones. These devices' signal might interfere with the wireless
signal of your mouse.
Are you sure that they are connected to each other? Try newer batteries. Press the connect button of the receiver for 2 secs and quickly press the connect button of the keyboard or press and hold the connect button of the receiver and the keyboard at the same time for 4secs do this steps over and over until it connects. Heres a tip the light on the receiver will blink onced pressed and if you press the connect button of the keyboard the blinking will stop which means that the receiver picked the keyboard out.... hope it helps
Here's the link to the user manual;
check page 16 of the pdf file (page 8 of the manual) it shows the location of the serial port (there is no USB) page 29 of the pdf (page 21 of the manual) shows how the palm sits in the cradle and how the cable connects to your serial (COM) port on the PC. also page 66 of the pdf(page 58 of the manual)claims you can use an otional hotsync cable if you do not have a cradle.
go to this link to download the software required;
there are also some video instruction guides etc.
to order a cradle or a cable if these weren't stolen with the palm.
Hope this helps, please ask again if you have any problems :)