Question about HP PSC 2355 All-In-One InkJet Printer

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Help! i have a psc 2355v and i can't get it to print an image or any words. the paper feeds through and it makes sounds like its printing but no image appears

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  • Anonymous Sep 23, 2008

    Brand new ink but it wont print!

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Has it been a while since you've used the printer? If so, it's probably dried out a little. Try a couple things.

  1. Check if you are out of ink. The HP printer software will have an ink level picture indicating how much ink you have in the tanks.
  2. Print a test page.You can do this by click on the start menu, then selecting printers and faxes. Once you see your printer, right click it and choose properties. Then choose to print a test page. If that fails to print, go to step 2
  3. Clean the print heads. In the previous menu, you should find an advanced button. You'll have to search around a little as I don't have this printer, but there will be an option to clean the print heads. You may have to repeat the cleaning multiple times before you start to see an image.
If that doesn't work, comment back and we'll try some other things.
Steven

Posted on Sep 17, 2008

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