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The only serviceable part of this printer is the ink cartridges which includes the print heads. The error is cause by a clogged or defective ink cartridge head. You can retract the cartridges and clean the head with a soft tissue, an 70% alcohol can be of help to loosen the inks. Reinstall the cartridges and test. If error is still there, replace cartridges with new one. Good luck.
Hi, The problem could be caused due to blocked printer nozzles or bad print head. Try cleaning the ink nozzles first. 1 Press Setup. 2 Press 5, then press 1. This selects Tools and then selects Clean Print Cartridge. A page of patterns is printed. The print cartridges are cleaned. Recycle or discard the page. If copy or print quality still seem poor after you clean the print cartridges, replace the print cartridge that is affected. For information on replacing print cartridges, see replace the print cartridges.
The link for the user manual can be found at http://h10032.www1.hp.com/ctg/Manual/bpu72474.pdf
Hi, One or both of your RAMs have developed a fault. Change both RAM. After changing RAM pl format again and than try. Do not insert those faulty RAM again. Get your RAM tested by a software which is available on Microsoft site for free. Thanks Bhaskar