Question about Dell 5100cn Laser Printer

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Service manual I have been having issues with a Dell 5100cn and was wondering if you could send the service manual? Thanks.

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  • lotjam Sep 26, 2008

    Magenta drive gears are not meshing. Could be due to being worn or alingment issue some where. This the only color that is doing it.

  • markwaustin Oct 08, 2008

    5100cn, hearing a fast click noise when trying to print anything. I found the main gear assembly, the main drive motor, the gear the drive motor first turns, this gear is jumping up and over the subgear. wish i could post a photo for ya.. i am trying to find a place to order this assembly from..

  • jm317 Jan 09, 2009

    I have the same printer with the exact same did you fix it ?



  • lotjam May 11, 2010

    I marked each gear with a permanant marker. The main drive for the toner in the printer changes position but the gear on the toner cartridged does not. It is also making a grinding noise like they are not meshing together



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When you say the gears are not messing, what exactly do you mean.

Do you actually hear gears grinding, or are you just having an issue with magenta not printing properly.

if you hear grinding, where is the noise coming from? at the top right corner by the toner, or on the right side in the middle?

In either case, if you actually hear a grinding noise, this would require replacement parts to repair as these are not consumable user replaceable items.

Posted on Sep 28, 2008

  • Shawn McDowell Jan 25, 2012

    I am having the same issue that is occuring at the top right of the toner. The cyan is not working. I cannot seem to find anyone that can help me with this, or very few forums with a fix or assistance. Can you assist?



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Please can someone help me to get the service manual for the Dell laser 5100cn printer (.pdf) Thank you

The dell 5100cn is a rebranded Xerox Phaser 6300. You can buy the maintenance manual for under $4 on ebay. I did, and it was emailed to me as a pdf.

Apr 24, 2010 | Dell 5100cn Laser Printer

1 Answer

Trying to replace black toner, using a generic cartridge OMO2904 cannot get to fit

please do not damage the printer, if you have the user guide you will find a list of recommended toners for the unit otherwise see below:

Please do send your vote if this resolves the issue,


Mar 24, 2010 | Dell 5100cn Laser Printer

1 Answer

Looking for a service repair manual for a dell laserjet 5110cn

If you call tech support (when using the auto system, say you are a business for quicker response times) you can get them to send you one. If not under warranty, it may have a small cost to it.

Feb 26, 2009 | Dell 5100cn Laser Printer

1 Answer


not a problem at all.

This should fix your issue. I won't say it is a common failure, as the machine overall is very reliable, however for this problem the magenta developer is the most common failure for the 5100 and 5110.

Check your email shortly for the document and additional comments.

Please take a moment to rate this solution,



Nov 05, 2008 | Dell 5100cn Laser Printer

1 Answer

Replace transfer roller

on google search for Dell 5100cn user manual... you will see a pdf download available. It will give you step by step instructions.

Jul 28, 2008 | Dell 5100cn Laser Printer

2 Answers

Dell 5100cn service manual

maybe this will help... look on google for a dell user manual. there will be a pdf copy you can download. it may assist you in solving this. good luck. let me know if it works.

Jun 16, 2008 | Dell 5100cn Laser Printer

1 Answer

5100 cn will not print black

hmmm...with that, it's more a power supply issue, since that's what's needed for that..

I have a copy of the service manual, if you want. Send me a note through my profile's email addy, and I'll see if you can get that one(It's an adobe pdf document)

check your computer's warranty here FREE

Feb 25, 2008 | Dell 5100cn Laser Printer

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