Question about HP Pavilion dv6000z Notebook

1 Answer

HL-DT-ST DVDRAM GSA-T20L ATA Device

My DVD/CD drive has just stopped working and will not play or recognise any discs. Windows says that device driver software was installed but that it encountered a problem when it tried to run - problem code 10.
Can you help please?

Posted by on

  • 9 more comments 
  • Anonymous Oct 10, 2008

    I HAVE HP COMPAQ 6720s laptop. It cannot detect my DVD. THE PROBLEM CODE IS 39.

  • Anonymous Nov 28, 2008

    I have the same problem but code 9...

  • Anonymous Dec 10, 2008

    Dear Thank you for your effort effort.
    But I have yet to absorb everything, and arrived here from Crg and opened the HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class (4D36E965-E325-11CE-BFC1-08002BE10318)
    Where suspended but I did not understand the rest.
    Please explain this more or working with pictures

  • Anonymous Dec 22, 2008

    same problem with code 39 :(

  • henocfr Dec 24, 2008

    hp pavillon dv6000

  • lizzybess Jan 06, 2009

    Nothing new to add... just out of the blue the drive stopped being able to load the driver software. When I put a disc in (of any kind - data, audio, whatever), it spins, but the disc isn't recognized.

  • joebiritz Jan 07, 2009

    I had the same issue and to my surprise these instructions worked like a charm. Thank you guys!

  • Anonymous Jan 09, 2009

    I tried to download the software but I couldn't find it from the link u gave

  • Anonymous Feb 08, 2009

    I have been trying to fix this on my own and haven't any luck. I'm so frustrated!! If someone can please help!!!!! I have a HP dv6565us.

  • Anonymous Mar 08, 2009

    same

  • dierwolf Apr 21, 2009

    Went to the web site but that's for an HP, I have an ASUS, and there are no driver's for a dvd drive on this page.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 200 Answers

Ok you can do two things to fix it

first of all go to start
go to run
type regedit and hit ok
now in the registry go to this path

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

and remove both upper and lower filters from the right pane

now close the registry editor.

reboot the computer and see if that fixed it or not

if not the download the drivers from this website.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3224052&lc=en&cc=us&dlc=en&lang=en&cc=us#

just select the operating system that u have and then download it and reinstall the driver and then reboot the computer

that should be it

if still not working then i guess its a hardware issue

cheers

Posted on Sep 06, 2008

2 Suggested Answers

drifterK
  • 4924 Answers

SOURCE: HL-DT-ST DVDRAM GSA-T20L ATA Device Code 19 My

sure ...just look for the driver on your laptop site ..and reinstall it ...this should fix the problem ..if not ...restoring the OS or reinstalling it will fix it too

Posted on Sep 13, 2009

Testimonial: "Ta ! Very kind of you."

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HL-DT-ST DVDRAM GSA-T20L ATA Device not detected.


Goto to this Microsoft site and apply this fix.

http://support.microsoft.com/kb/314060http://support.microsoft.com/kb/314060

Nov 20, 2009 | HP Compaq Presario C700T

1 Answer

HL-DT-ST DVDRAM GSA-T20L ATA Device Code 19 My


sure ...just look for the driver on your laptop site ..and reinstall it ...this should fix the problem ..if not ...restoring the OS or reinstalling it will fix it too

Sep 13, 2009 | NEC LaVie RX Notebook

1 Answer

HL-DT-ST DVDRAM GSA-T20L ATA Device cannot read DVD


first of all check that ur laptop is not infected by viruses,because sometimes it happens due to virus...
make sure that the DVD you r trying to run is scratch free....ans is clean...

Sep 12, 2009 | Computers & Internet

2 Answers

Dvd driver noy found


There is a Microsoft KB article on this subject. Here is the link :
http://support.microsoft.com/kb/314060
Just follow the instructions and it may solve your problem

Jun 09, 2009 | Computers & Internet

1 Answer

I need firmware for HL-DT-ST DVDRAM GSA-T20L ATA


I have the same problem and after two months (I'm a total beginner), I finally stumbled on this site.. check it out and if you can help me I would appreciate it. I downloaded the update, but I can't figure out what to do with it to make it work. I hope it helps.
Tony
http://h20239.www2.hp.com/techcenter/lightscribe/index.htm

Jan 07, 2009 | Computers & Internet

1 Answer

Cd-dvd room driver


i have built in this hardware.it was used before but suddenly is not working.what i think some how the driver is missing.

Oct 15, 2008 | Computers & Internet

1 Answer

HL-DT-ST DVDRAM GSA-T20L ATA Device


Check the jumper on the cd/ dvd rom drive. maybe it was still there. I tried before to remove it. The os installation continued after i Removed it.

Sep 03, 2008 | Computers & Internet

Not finding what you are looking for?
HP Pavilion dv6000z Notebook Logo

9,211 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18377 Answers

Tony

Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...