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Laptop networking issue

I have never seen anything like this before. The laptop will not boot up in the house plugged in or not. They take it outside, and it works. A tech guy came over to the house and installed a wireless router in the house as well. Any ideas???

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  • steveheiner Sep 05, 2008

    From what I have heard, the laptop doesn't boot up at all. Either windows or the CMOS check. When it is taken outside, it boots up perfectly.

    I will investigate it a bit more with what operating system is being used, what brand laptop it is, what errors are comming up. I am under the suspision that it could be a power problem, i.e. the battery is bad or the power supply.

    I am also thinking it picked up a nasty virus when it connected to the internet and just froze up. I will post more when I have more answers.

  • Anonymous Sep 05, 2008

    just brought a new laptop from Ace it will not boot up in the house and when I took it out side it tried to but did not happen. Do laptops have already install entranet, because I see that the name of the program is Signal wireless. I just got this laptop 2 days ago and can not connect to the enternet. Please help Gwen S

  • steveheiner Sep 08, 2008

    I just found out that they had the geek squad come over and install the new router in the house. They connected it wrong and that is why the laptop has been crashing and freezing up.

  • Matthew Rodela
    Matthew Rodela May 11, 2010

    Please confirm that you're saying the laptop doesn't even boot into Windows? At what point in the boot process does it stop?

    I think you may mean that the laptop doesn't connect to the internet inside, but it does outside. If that's the case, let me know and we can easily troubleshoot it from there.


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