Question about Sony Handycam DCR-TRV310E Camcorder

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Playback on the LCD is good but not on the TV

Hi, we are having problems with playback. I have never been able to get this to work. On the LCD display, the picture is fine but on the TV, the picture has a bunch of horizonal scrolling lines. I tried using a different A/V cable but got the same results. I don't have an S-Video cable to try. Do I need to clean the heads or is there some other problem?

Thanks,
Scott

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  • 2 more comments 
  • Scooter2008 Sep 10, 2008

    Hi, I got the cleaning tape and solution yesterday and I ran it twice but I still have the same problem. Do you have any other suggestions?



    Scott

  • Scooter2008 Sep 10, 2008

    The picture on the LCD is perfect regardless of how I move it, no lines, good color, etc. Moving the LCD screen does not affect the TV picture quality. I get a picture on the TV, sort of. It's black and white and has 4 or 5 horizonal lines moving through the screen.

  • Scooter2008 Sep 10, 2008

    I don't think so. I tried two different pairs of A/V cable so it's not the cables and the jacks on the TV work fine for the Playstation, etc.

  • Scooter2008 Sep 10, 2008

    The camera has the 3 outputs (yellow video, and red/white audio). It also has an S-Video output as well. I don't have an S-Video cable but I could try that if you think the result would be different from the A/V outputs.

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  • Sony Master
  • 2,794 Answers

Try cleaning the heads first and see if that makes a difference.

Posted on Sep 04, 2008

  • 2 more comments 
  • Tim Babcock
    Tim Babcock Sep 10, 2008

    That usually takes care of that symptom.  If you rock the LCD screen back and forth, does the picture quality change?

  • Tim Babcock
    Tim Babcock Sep 10, 2008

    Is it possible that the AV jacks in the back of your tv have a short in them?

  • Tim Babcock
    Tim Babcock Sep 10, 2008

    Is the connection to the camcorder a mini jack or an RCA plug?

  • Tim Babcock
    Tim Babcock Sep 10, 2008

    Try SVideo if you can.  If your close to a Best Buy if it isn't working, you might want to take into Geek Squad and have them plug it into a monitor and see what happens.



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