Question about ACI Pacific Image Prime Film PF3650 Pro Film Scanner

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Moving film by frame

I can only prescan and/or scan the first frame and can't get the software to get the scanner to move the film forward. I am using Cyber View - X interfaced with Adobe Photoshop Elements.

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Re: moving film by frame

Try unistalling the prog and re install it windman

Posted on Jan 31, 2006

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Scan the film sound "ka!ka!ka!" from the top light box, and the light box stop at 1/4 position. As the result, the scanning picture over exposure. Leo


Some scanner prescan, if the object is only 1/4 of the size of the area this is normal. If not you have tracking problem.

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My canon lide 700f will not calibrate to scan a 35mm film


For those having the "Executes calibration. Pull out the film and place the Film Adapter Unit at Frame 1." issue and cannot calibrate the scanner for NEGATIVE FILM, it took me ages to figure out how to solve it.
Solution: calibrate the frame, WITHOUT any film, adapter plug and placed in frame 1, and proceed to do the calibration WITH THE SCANNER COVER OPEN.
Before I tried everyhing, install new drivers for Windows 8.1, MP Navigator, and nothing happen. Now it works like the first day. Hope it helps! it certainly helped me.

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I think it would be best to contact Minolta with this one.

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did it use to work?

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You will most likely find that the FAU cable that connects the lift up lid part to the lower part of the scanner has at least one fractured wire within it. There are eight quite fine wires and the constant opening and closing of the lid has caused this to occur. Unless you have some micro-surgery skills and a small soldering iron it's off to the scanner shop, I'm afraid.

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Are you doing index scans or prescans? Sometimes the software gets funky - try doing at index scan if you are doing prescans, and vice versa. Also try CHTL+SHIFT+I which is a recalibration (don't that will do anything but it can't hurt). The best thing might be to just remove Dimage totally (you may have to delete the main folder if you've created any Jobs) and then reload the software. Before you do that, update your virus software, do a system check, and maybe some maintenace like a Defrag - then reboot, remove the software, reboot again and reload software.

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Black output


This type of issue could be related to different sources. First step I would do is check to see if the lamp is coming on within the scanner, possible bad lamp. One other possibility would be the CCD failure, it may not be moving across to capature your film. Also, when attempting to scan does the scanner sound normal or abnormal. If abnornal sound is occurring then CCD could jammed/stuck hardware failure. Last step would be uninstalling/reinstalling your scanner software, check for updated drivers from the manufacture of your scanner. At this point if none of these suggestions helped then test scanner on a different computer system.

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When you say -'normal' prescan you do mean you get an image? If this is so I would remove all software. Do a disc clean Reboot the computer Re install the original supplied software-ignore for the time being any down loaded upgrade, Come back tell me what you have

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Software hangs


Tell Plustec this seems a common problem- perhaps there is a patch

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