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No sound on my sony computer

It says everything is working fine, but I can't anything from my speakers or headphones...Can you help me???

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  • chels_fagner Sep 05, 2008

    Okay, so, after I wrote this and it not working for a couple hours. I decided just to turn it off completly and leave it. When I turned it back on the sound was working! JALLELUIAH! Thank you so much for your help, I will definetly ask you again if I have anymore questions...Thanks again!!

  • chels_fagner Sep 05, 2008

    Okay it's doing it again....My computer number is



    Sony VAIO VG-CR320E



    I don't know if this helps you or not, but, once again my sound isn't working....

  • chels_fagner Sep 08, 2008

    Actually, my norton anti-virus free trial just expired, and I have no protection right now. Do you think it's a virus? And, should I purchase and re-new my norton subscription?

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  • Master
  • 6,966 Answers

Hi,

Appreciate the direct "Ask Me".

Often device failure in a laptop would be a driver problem as in your concern of no sound. It is very rare for the sound hardware to go bad specially in a Sony.

Even if there are no problems (yellow or red marks) under the "Sound, video and game controllers" in your Device Manager, it is possible that:

  • IRQ conflict. Pls verify that the IRQ assigned to the sound device is not shared;
  • multiple instance/installation of the sound driver. Verify in Device Manager, View tab, Show hidden devices. If there are any multiple drivers/installation as indicated by #?, delete/uninstall all duplications and reboot;
  • if a clean/fresh/single install of the driver would not be corrective, then in some extreme cases, a re-install of the OS may be required;
  • as earlier stated, hardware rarely go bad but do occasionally. The correct procedure would be a replacement of the motherboard, an alternate workaround is to install a USB ported sound card. There are even some USB keyboards with built-in sound device such as the IP-Talky (KIP800) of A4 Tech.
Hope this be of initial help/idea. Pls post back the exact model number of the Sony, how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 04, 2008

  • Louie  Role
    Louie Role Sep 06, 2008

    Hi again,

    Curious that it comes and go, initially, pls try to do a deep virus scan. Additionally, there are online virus scanner. Download, install and run Ad-Aware.

    Would appreciate further updates.


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