Question about Brother MFC-5840CN All-In-One InkJet Printer

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Fax not working

WE changed our phone from verison to time warner cable, now my fax wont work. WE have brother mfc-5840cn. My email is wfantoncich@roadrunner.com
Thanks Bill

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  • Anonymous Sep 07, 2008

    I need the manual to set up this fax machine

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  • 74 Answers

Make sure that every jack is still connected and try to connect a phone to the where the printer is pluged in at and see if you have a dial tone

Posted on Sep 05, 2008

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1 Answer

My Brother mfc-7220 will not accept a fax.


Make sure the phone line is plugged into the LINE port of your machine.

Fax machines will not work reliably on a Cable Phone Line such as VONAGE.

You should have an ANALOG phone line.

Nov 25, 2009 | Brother Printers & Copiers

1 Answer

Fax doesn't recognize incoming phone call


Try this: using a cell phone, call your fax. Listen on the cell for a busy signal, fax tones, dial tone, etc. If the fax does not answer the cell, check the following: make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to connect a TELEPHONE to the fax. If problem still exists, press MENU on your MFC, and scroll to GENERAL SETUP, FAX. Scroll to SETUP RECEIVE, and, after writing down the settings, try changing the RING DELAY or RING TIME settings. If problem is still there, press CLEAR/BACK button until GENERAL SETUP appears on screen. Scroll down to INITIAL SETUP, and select RECEIVE MODE. Try changing RECEIVE MODE settings. Write them down before you change anything.

Sep 01, 2008 | Brother MFC-5840CN All-In-One InkJet...

4 Answers

Brother MFC-5840CN unable to scan


From Brother Customer Service email:

You can try the following reset - it will most of the settings back to the default options.

Unplug power cord to the machine.
Press and hold down Menu.
Plug power cord back in.
Let go if menu when fax/scan/copy flash.

You may see either "maintenance" or "machine error xx" on the screen.

Type stop/exit, 9, 1.
The machine should show "param init" or similar to show that the reset is being done.

It will then go back to or machine error.

Type stop/exit, 9, 9.

This should take the machine out of maintenance mode and back to normal.

If the error is still present the machine will require an engineer to resolve the issue.

Jul 08, 2008 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Product info


yes. It can fax and copy in b/w or color without pc.

Apr 08, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Print function stopped working. Brother MFC 5840CN


First things first:

press menu then start bk-copy then fourtimes arrow-up button. machine will display an error code no. plz post AS A NEW POST again.

BTW: The update has nothing to do with the stopping of the machine!

Jan 10, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Brother mfc-5840cn


press menu then start mono then 4 times arrow-up (Tel index). machine will be in maintenance mode. press 8 then 0 (zero) then press the start mono button until display shows error A1: xy. Press the right arrow (Speaker +) button. What error codes do you see? (Machine saves the last ten errors). plz post here again.
To leave the maintenance mode press 9 then 9.

Nov 02, 2007 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

I cannot send nor receive faxes.


Make sure the phone cord from the wall is plugged into the port marked"line" and not "phone".

Apr 29, 2007 | Brother MFC-5840CN All-In-One InkJet...

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