Question about Whirlpool GD5SHAX Side by Side Refrigerator

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Ice maker is freezing up

The water tube that carries water into the automatic ice maker keeps freezing solid. I get my blow dryer and thaw out the ice and the ice maker will work for a few days then it will freeze again.

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  • Dawn Lauffer
    Dawn Lauffer Oct 27, 2008

    MY AMANA FREEZER KEEPS FREZZING UP ON THE ICE MAKER ! HELP!

  • heathhouse08 Nov 12, 2008

    I have the same problem. I thaw it out and sometimes it will work fine for two or three weeks and then the tube that delivers the waters freezes up again. I just thaw it out with the hair dryer and start over again. Puzzled :>(

  • Anonymous Jan 15, 2009

    3 year old side by side. Supply tube froze up, I thawed it out, it worked for a week and now it is not working at all. Not froze up this time, just not working. I pulled the unit out to see if I could have a repair place test the unit. They said they couldn't test it?? After additional discussion they said it could be the valve that supplies the water. I haven't pulled out the fridge to look at that yet.

  • Anonymous Mar 14, 2014

    ice maker freezing up

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  • Master
  • 1,198 Answers

The solenoid valve can leak slightly to make your problem. To check it, undo the tube from the solenoid to the freezer with the solenoid unplugged, and the water pressure on. Any leakage is bad, replace it.

Posted on Jan 24, 2009

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This usually means the water inlet valve that feeds the ice maker is bad. It can bypass a small amount of water and that water runs so slow that it freezes in the tube you are clearing.

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Pull the refrig out from the wall and you will see where the single tube to the ice maker goes . Try removing the line housing straight out the back , and thawing at the sink . Or , 2 screws hold the ice maker on . Remove the ice maker and thaw the line with a hair dryer . You will need to replace the water valve ( the piece the wall water line connects to on the refrig ) due to a seeping problem . When the valve does not close completely , drops will seep into the fill tube and freeze , thereby , blocking the normal rate of water , entering the ice maker .

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SRCTE,  Are you certain that you installed a NEW water valve?  To isolate the problem between the ice maker and the water valve.  Remove the ice maker from the refrigerator.  Inspect the water fill tube for being stopped up with solid ice.  If so, clear the solid ice with a hair dryer blowing hot air into the end of the water fill tube.  Insert a long screw driver into the end of the water fill tube to break loose any remaining solid ice up in the tube.  Inspect with a flash lite to verify the water fill tube is clear and open.  Leave the ice maker out of the refrigerator overnite and operate the refrigerator as normally used.  After 6-8 hours, open the freezer door and inspect the end of the water fill tube; if the water fill tube is clear of solid ice then you have a bad ice maker which must be replaced.  If on the other hand the water fill tube has ice protruding from the water fill tube then the water valve is defected and must be replaced again.  If the water valve is replaced you may desire to install an external in line water filter. Hope this helps you.  Henry 

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