Question about Maytag Neptune MDE5500AY Electric Dryer

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Neptune Dryer We purchased Neptune washer and dryer several years ago and then began to hear horror stories about the moisture/mildew problems and electronic board failing with the washer (we even received information on a class action suit) - We have always been careful to leave the washer door open when not in use and thankfully have never had a problem (knock on wood & fingers crossed). BUT - This morning my wife went down to dry a load of clothes and found that the drum was not turning, it does get hot and it appears everything is working on the digital panel, the drum just doesn't turn?? HEELLLP!!!!

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The belt needs to be replaced. open the front of the dryer, remove the bulkhead and install belt. or call your service guy and have him do it

Posted on Sep 05, 2008

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Posted on Jan 02, 2017

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