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My Dell Inspiron 8100 won't do anything after clicking my user name. It says its downloading my personal settings, but it just sits there with nothing happening. Then it goes to a blue screen.

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First try to log on to the safe mode and do a proper shut down then try to log in in the normal mode, let me know what happens.

Posted on Sep 04, 2008

  • Maanita Chadha
    Maanita Chadha Sep 04, 2008

    Boot to the last known good configuration.

    1 Shut down the computer if it is not already powered off.

    2 Remove any CDs, DVDs or external storage devices (like USB keys or external hard drives) from the computer then press the power button to turn the computer on.

    3 Press and hold the key as your computer starts. You need to press before the Windows logo appears.

    If the Windows logo appears, and the system still fails to boot to Windows, shut down the computer and try again.

    4 From the Advanced Boot Options menu, use the arrow keys to highlight Last Known Good Configuration, then press .
    Note:
    This procedure only works if the system has not successfully booted since any changes were made.

    If the computer is still unable to boot into Windows, proceed to Step 3.

    If the computer is able to successfully boot into Windows after performing this step, then the issue is resolved. However, consider the last changes made to the system right before the problem began and try to avoid repeating the same steps.
    Step 3: Restart in Safe Mode and remove the last application installed.

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I am sorry to say sir. there is some serious problem with your operating system

ultimate solution for this is to reinstall the operating system totally.

thank you

Posted on Sep 04, 2008

  • 1 more comment 
  • dewan nafees ahmed Sep 04, 2008

    due to this blue screen problem we can assure that there is a problem with your operating system.

    use the original disk given to you for reinstalling the operating system


  • dewan nafees ahmed Sep 04, 2008

    if you need further help regarding the installation please let us know.

    thank you

    good luck



  • dewan nafees ahmed Sep 04, 2008

    keep us the results posted.

    thank you


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Hi,

Please try logging into the safe mode once and let me know the result.

Posted on Sep 04, 2008

  • Priya darshan Sep 04, 2008

    To go into the safe mode please restart your Pc/laptop and keep hitting F8 repeatedly.You will get into the Advance options.From that highlight SAFE MODE and hit enter.Now just wait for few min. lets say 10min.It will load some files and start your windows in the safe mode.If you get into the desktop screen.Then just let me know before rating the solution and i'll tell you what to do next.

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1 Answer

When I click download it prompts me to save the dell download manager app, no matter what. When I open the app, it just tells me to download something, but every link is to download the manager app.


To re-enable the pop-up page referenced above with the option to chose between the Driver Download Manager and browser download you need to delete your Dell browser cookie.
In Internet Explorer go to Tools, Internet Options, Settings under Browsing History, View Files. There will be a cookie called cookie:name@dell where name is the name of the user. Delete this cookie and the pop-up should appear again.
In Firefox go to Tools, Options, Privacy tab. Click Show Cookies. Scroll down to Dell.com and remove the Dell.com sdc cookie.

Please refer to the Driver Download Manager FAQ page here for further info -http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_faq?c=us&l=en&s=gen

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Windows Vista: Dell Factory Image Restore
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The System Recovery Options window appears.

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