1. Unplug printer from wall
and remove power supply.
2. Unplug any phone lines or USB
3. Remove printer attachments, paper trays
Figure 1 - Printer paper holder
and completed print tray
4. Lift the front cover of the
printer and remove the white rubber bar by pulling the blue lever on
right towards you.
Figure 2 – Top view of printer showing the
white rubber feed bar with purple attachment
5. Remove the
screws underneath the front cover (6 screws), back of printer (2
screws), and bottom of printer (1). View the images below to find where
to remove the screws.
Figure 3 - Top view of printer showing
which screws to remove.
Figure 5 - Bottom
view of printer. Image on left is cover to screw. Gently remove ribbon cable
reveal the gold screw beneath
6. Flip the front cover open
and gently lift the top of the printer cover. Keep front cover open.
Remove the ink cartridges
out of their carriage.
Figure 6 - Displays ink cartridge
carriage with ink cartridges removed.
Caution: Electrical hazard.
Keep hand and metal pieces clear of board or any other electrical wires
NOTICE: The ink cartridges are all the way to one end.
If the X4270 is plugged in, the cartridge carrier is stuck and doesn’t
move. After further investigation a noticeable small black plastic lever
is preventing the ink cartridges from moving. Photo below shows lever
up and down (cartridges already moved in image below).
Figure 7 -
Shows inside of X4270 and the lever that causes error #1200. Image on
left displays lever up. Image on right displays lever down.
Push lever down clockwise so it is flush with plastic wall. Refer to
image on right in Figure 6.
9. Lift the front cover open (if
not already open) and plug in
the X4270. Cartridges should move to center as if preparing for
10. Unplug the X4270 and remove power supply.
Remove bottom assembly carefully.
Figure 8 - Displays bottom
assembly with lever and spring
Note: The cause of this problem is
the spring slides out of place over time, probably because of ink shed
on one end of its loop and loop attachment.
Figure 9 - Displays
12. Place spring in loop attachment and use
hot tip of heated tool to melt top of loop attachment to prevent further
errors. Melt top of loop attachment similar of that to a mushroom top.
Figure 10 - Displays fix for jammed carriage.
Reattach the lever to the bottom assembly and slide back into place
inside the X4270.
14. Plug in and check if operational.
Reassemble X4270 using steps 3-7.Click Here
for the Documents