My Canon ipf8000 stops printing (or doesn't start!) giving me the error code Hardware Error 03130031-2F13. The print head stops dead midway across the print and forces me to turn on & off. On restart the nozzle check & clean is performed.
Thanks for any help.
We have an IPF700 and have been getting the 031300312f26 error alot upon warm up. We have found to fix this problem the best option is to push the print head back to its home position (far right) and unplugging the printer for 1 min or so (just to make sure its memory has lost all awarness we messed with it). Then plug it in and it goes fine... The problem we used to have is the same many of you are complaining about it drains ink like a vampire whenever you have to restart it. To cope with this we have upgraded our firmware which has drastically decreased the amount of ink we waist due to less cleaning and agitating functions. Hope this helps out someone it took us a while to get back any love for the canon but we are comming round again (I mean it worked great for 3 years why give up on it now).
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Farid: According to http://www.copytechnet.com/forums/canon/56346-ipf8000-error-03130031-2618-a.html : this is "Print Head failure.
First try replacing the Print Heads and if the problem persist, re-seat all the cabling to the Relay PCB and the Carriage Unit PCB.
A loss or faulty connection to either one of the PCB's could cause the problem. In one case, the problem was related to both a faulty Flex Cable Assembly (QM3-2005-000) and the Carriage Assembly PCB (QM3-1995-020) for the IPF8000 and (QM3-3093-000) for the 8000S.
Make sure all ink cartridges are installed securely and I would check to see if the Cyan cartridge contacts are clean and free of possible ink residue, dust, poor manufacturing of the ink cartridge or possible mechanism gease which could be causing hardware error and poor Cyan printing performance. If no problems found, then the printer itself will need to be replaced. Be sure to check if the printer has an extended protection plan that you've might have purchased with the printer. Most cases, not. Best of luck...... ; ) Oh! I forgot to mention, be sure to perform the printer head cleaning procedure.
The hardware error code indicates that a print head failure has been detected. Other possible causes of this error are a faulty cable connection to either one of the PCB's. First try replacing the Print Heads and if the problem persist, re-seat the cabling to the Relay PCB and the Carriage Unit PCB. Since you are unable to access service mode, you will need to ignore the normal print head replacement procedure and replace the printheads whilst the plotter is turned off. The plotter will need to be disassembled to access the print head. See the following service manual for a detailed guide: http://mail.davin.be:8888/CANON/BOOK%20IPF/IPF750/ipf750_755-sm.pdf
this is a print head over heat indication.
If you try to turn off and turn on the machine see what will happen.
Otherwise you have to replace the print head.
Before you have to update the firmware to teh latest version.
Try to access the service mode in order to update the firmware if the error remains at normall operation
Hold down the roll/media button and the info button while turning on, wait about 10 seconds and release roll/info buttons. You should get an S in the upper right corner. That puts you in service mode. Push menu then scroll down to maintenance then right arrow to head replacement. To get out of service mode turn off.