Question about Canon BubbleJet i560 InkJet Printer

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Colors not coming out as they should

Colors are really bad and i have changed cartridges several times to no avail. What should I do ? It simply does not print red or blue

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  • erinrf Sep 06, 2008

    I am having the same issue.  I use my printer all the time and did in fact use it up until it just stopped printing cyan and magenta.  I have ran several cleaning cycles and tested it numerous times.  Why is it doing this, I need my printer!

  • lzhang938 Sep 06, 2008

    The meganta color does not come out, I could not find a solution onlne.

  • Geordie Gill Sep 14, 2008

    Me too. Magenta and yellow are fine, but the cyan comes out as purple and pink stripes. I've cleaned the heads. I've deep cleaned the heads. I've removed and physically washed under the tap the inner part of the head where the printer cartridges actually sit. This has always solved problems in the past, but alas all to no avail. I've also checked for any cross-contamination of colour within the cartridges and there's none (this does happen with some compatibles). It's as though the printer is confused and is drawing from two cartridges for one colour.

    Baffled. It's an otherwise reliable and healthy printer so I don't want to scrap it. Any suggestions?

  • swwrites Sep 23, 2008

    I have the same problem, it appears that a couple of the colors are not printing, and now the black is not even printing, even though the text in my doc is black and the setting is set to "grayscale." 

    This is with brand new tanks that are not dried out. I think these i560s just plain die after about four years. Mine has been a constant challenge for the past year or so -- even after 6-7 rounds of deep cleaning with actual "cleaning cartridges" -- in addition to the same with regular ink carts. I think I am going to have to get a new one. I'm trying to print my wedding invites now, what a time for it to shoot craps!



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Okay, guys, I did some more digging on the magical internetz and found a solution that apparently works as I've just done it and printed successfully once again. Here's what I did: 1. With power on, lift the lid on the printer. 2. Remove the ink tanks. 3. Lift the gray arm to the right of where the yellow tank normally is. 4. Remove the print head, it comes out, you just have to gently work it out of there. It is about 3 or 4" big and kind of L shaped in profile view.  5. Pour about 4-5 ounces of alcohol into an old cup you don't need anymore. 6. Soak the print head in it for maybe 15 or 20 minutes. 7. Swish it around, you will note the alcohol will be dark from all the ink, that's okay. 8. Go outside to your garden hose or to a laundry sink, etc. and rinse off the inside of the print head several times. I did this with the spray nozzle of my hose on a somewhat pressurized setting. To make sure it was clean, I dumped the dirty alcohol, rinsed the cup, then filled it a few times with clean water. Then I placed the print head in it and swished it around. If the water turns inky again, spray out the print head until this test gets you a clean cup of water. 9. Dry off the print head with a couple of thick paper towels, it should be mostly clean now. You'll want to take the paper towels and dab/blot at the spongy parts in each of the heads to get any remaining ink off. Turn the head upside down and tap it onto the paper towel to make sure you get all the water out and the head is completely dry. Some people use compressed air for this. 10. Carefully reinstall the head and inks.
That's it. Good luck and enjoy your printer again! I got the idea for this method from this link:

Posted on Sep 23, 2008


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I have a Samsung CLP-620ND color printer, only 1085 copies printed. After changing the 3 colored toner cartridges, my print out came out bad. Left side of paper around 3

Open the individual carts from the printer and visually observe the density of toner on the developer roller evenly. Some times the cleaning blade of ITB over come the problem.

Before this try to adjust altitude and cleaning on EPM or smart panel from PC.


Mar 15, 2012 | Samsung CLP620ND Colour Laser Duplex...


Refilling 5610 cartridges saves Big Bucks!

For those who have not yet tried to refill their own cartridges, you are really missing the boat on big savings.

Remember, printer companies make very little money from their hardware sale... they make TONES of money from their repeat cartridge sales.

That is why they want the empty ones back... they say "to protect the environment and recycle". I don't doubt that but they are really after recycling the perfectly good cartridge and your money while protecting the environment falls at a somewhat lower priority. You will note that the cartridges are not all that large (ink volume) wonder why that is :-) ???

Although the cartridge may be used up, it is good for many, many, many more reloads if properly maintained. I have successfully refilled my black cartridge eight times and the color five times and both are still going strong and have perfect printing quality!

You can purchase ink refill kits from eBay... try a search for "inkjet refill kit for HP". You will probably find several kits available but I got mine from the eBay store owned by Distribution-Online. I have no connection with this reseller other than I use their products and the prices seemed fair. They include detailed instructions so getting started is easy (you need an electric drill, a small drill bit and some scotch tape). Last check, the black ink was about $9 and the color set was $16.

Hints for the HP5610:

1. Refilling the cartridges will not get rid of the low ink message. If you see this, simply press the "ok" button to erase it.

2. You will need to watch your print quality to tell when they need to be refilled. (I.E. faded blacks or wrong colors)

3. Refill your cartridges immediately if you see one is empty. Not doing so may cause it to dry out internally which is a cartridge killer.

4. When filling the cartridges, fill them slowely so the ink is absorbed by the internal "sponges". Overfilling is possible (go slow) but does no damage. You will soon get a feel as to what colors are used up the most. Black goes quickly followed by Cyan with Yellow and Magenta after that.

5. After you fill, clean the underside of the cartridge ( print head that contacts the paper) with high quality alcohol each time you fill, blow it dry.

6. After you fill, clean the connection points on the back of the cartridge (copper contacts) with high quality alcohol each time you fill, blow dry.

Each time I refill, I smile and say to HP (and all the other print cartridge manuactures), I am just doing it... "to protect the environment and recycle"

Good luck and give it a try! -Dan

on Jul 21, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

All colors print except the Magenta. I have run the cleaning several times to no avail. The print quality check shows black yellow and blue, not even a hint of red. I hane replaced the Magenta cartridge.

It's really hard to say without knowing a bit more.
When and how did this happen?
Did you keep the machine idle, without using it for some time?
Lack of regular use causes the jets to clog up because of dry or drying ink.
Did you try refilling the cartridge?
Not all ink is universally suited.
Are the contacts clean and unobstructed?

First of all, don't waste any more ink running the cleaning cycle. It's rarely of any use when the condition is this bad.
There is a cleaning kit available with a special cleaning solution and it has never failed for me. It's cheaper than a new ink cartridge. :)

The catch is that, you will need a used ink cartridge and you will need to put some of this solution where the ink was. Then run the cleaning cycle or even try to print.
You'll get all the little accessories, like a tiny drill bit, some syringes and a bottle of clear solution.
The included instructions are not hard to follow.

I suppose the worst case scenario will require a trip to the service depot.

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If this just started after you replaced the toner cartridge, one would have to say that it is a bad toner cartridge.
Print something that smudges. Pull down the front cover and look at the cartridges. Pay attention to the top one(black).
Look at the drum on that cartridge. You should see the toner sitting there. Compare it to the other cartridges which should be clean.

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I installed new ink cartridges, printer detects a problem

You could try doing the clean program 3 times and then doing a nozzle check. I have had the same problem with both cartridges since I got mine refilled at Cartridge World and they told me to do this. It works sometimes but when I print again the page doesn't print well and I repeat the process.

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Press Menu. Drill down to Diagnostics
Now swap the Yellow and Black cartridges.
Print a Config page. If Yellow doesn't print, your cartridge is bad. If Black doesn't print, you could have a bad laser/scanner

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I have a HP 6656A Printer Cartridge that sometimes works good and other times will fail the power on check. Error message varies between Ink Cartridge not compatabile, Check Color Cartridge (even though...

I got hold of another set of 56 and 57 Ink cartridges. By swapping the four of them in and out of two printers, I determined that one of the Black 57 cartridges was bad and caused a missleading error message to pop up saying to check the Color 57 cartridge. I don't know why I was getting different messages at first, but after several swaps in and out of two printers, the error message finally became consistant and I learned that the one Black 56 cartridge was the faulty guy. One Color 57 cartridge printed good but the other (newer one) left streaks on the Cyan and Magenta colors even after soaking the head surface for a few minutes and cleaning it with inkjet cleaner fluid.
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By the way, can you email a labled pinout reference drawing of the hp56, 57 & 58 Ink Cartridges???
Reggie Bostwick

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