Question about Brother MFC 9600 All-In-One Laser Printer

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Won't recognize legal size paper

I have had this machine for awhile now with no problems printing legal size documents. Today it only prints a letter size portion of the legal size paper. Almost like it does not know it is loaded with legal paper. I have switched the settings to legal paper but it does not work. Please help.

Linda

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I have a Brother MFC-8840Dn (full legal-size flatbed as well as document feeder). I use Windows XP Pro and a USB connection. I'm not sure my fix works with other Brother models or different Windows operating systems, but it's a way to start troubleshooting at least.

I've always been able to print legal-sized pages from word processing or spreadsheet programs and receive legal-sized faxes. But I never could make legal-sized photocopies or PDF scans. The image was always cut off at Letter size. The fix is a Brother Utility set-up setting:

*** Go to Start / All Programs / Brother / MFL-Pro Suite MFC 8840Dn / Scanner Utility. (This link may also be called something like Scanner Settings.)
*** At the "Maximum Scanning Size", select "Legal" instead of "Letter/A4".
*** Click OK and restart your PC for the new setting to take effect.

It's like magic -- I can now scan a full legal-sized PDF, whether on the flatbed or through the ADF. I also tried a compressed TIFF scan and it came out fine.

**** Make sure your software and/or Brother Control Center scanning configurations are set to Legal if that's what you want for the particular image scan. The Brother Utility setting simply enables the option of choosing the larger legal-sized paper, which then allows the full legal-sized image scan, You always have to set your software to make that choice, just as you would to make and print smaller images on Letter, A4, envelopes, etc. (NOTE: I always start scans through software on my PC, like Adobe Acrobat or PaperPort, and the Utility Setting fix is working fine. However, I just tried pressing the SCAN button on the front panel of the MFC itself with a legal-sized document on the flatbed and through the document feeder. I still got Letter-sized image scans. So, there must be another setting somewhere for starting scans directly from the MFC that I'll locate later.)

I was about to buy a different brand of scanner because of the frustration with legal-sized images. It's like having a new scanner now :) I hope this Utility Setting info helps you troubleshoot your legal-sized image problem.

Posted on Jan 07, 2009

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I have a MFC-5890CN that won't scan a legal size document. I have gone into the Scanner Utility, reset the size to legal and restarted my computer but it still cuts off the bottom of the page of a legal size document. Please help!!

Posted on Apr 22, 2010

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When I print a "letter" size document I have to push the green button to make it print. If it is legal it prints automatically to the legal tray.


Obviosly your magazine (Place of taking paper) of the printer is set to legal. The lights is lighting, couse the printer is telling you: You want me to print on letter, but I don have any letter, so please confirm that you want me to print on legal.
In order to avoid this set the printer to all types of paper available.

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Change legal size to letter size


scan it as a document, re-scale it in required size and save then print in required size.

these adjustments are in your word or office programs. if you need to make it to copy, insert your original in the scanner, in paper tray insert your letter paper, select copy and then re-size, this should do it "on the run".

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Printer wont print. It keeps saying PC Load Legal. The printer has paper in it.


Well the printer is telling you to load "Legal Size paper, which is 8.5" X 14" paper.

More than likely, the application you are using is telling the printer to print the page on legal sized paper.

If you want the document to print on "Letter sized paper (8.5" X 11") then in the application, go to the File drop down and select "Page Setup". From within page setup's window, change the paper size to letter and then re-print the job.

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I HAVE LASERJET 4 PLUS. WHEN I GIVE JOB FOR PRINTING THE PRINTER DISPLAYS A MESSAGE AS PC LOAD LEGAL. PLS HELP ME IN SOLVING THE PROBLEM


The document you're trying to print is formatted for legal size paper, and the tray contains only letter size. if it's a legal size, put legal paper into the MP tray, or override the setting and manually select "letter size" in the printer dialog box.

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We had problems to print legal and after 30 minutes of trying it finally printed legal. Now we cant go back to letter size so every document prints on legal paper. Can I get clear instruction on how we can...


When you say printing? Do you mean from the computer or are you making copies. If you are printing from the computer you need to change the paper size that you are printing to under the printers properties or the out put tray. If you are making copies just hit the reset button or just manually select another paper tray on the display pannel. Or if you have change a paper tray to leagal size change it back to LTR and make sure the paper is installed the correct direction.

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1 Answer

Cannot print to legal size paper format


There could be a few issues causing this problem.
1. Your document size on the actual document you are attempting to print believes it is letter (which is the default).
To change this setting, you must tell the computer you wish to print on legal paper.

To do this in MS. OUTLOOK:
Put the curser at the top of the page
then...under 'File-Print-Preferences-Layout-Advanced-Paper size-change to legal (from Letter'
-slightly tedious...but follow along and this should help

2. The printer needs to be adjusted to hold the legal paper.
Open up the legal tray to adjust the paper holder to hold the paper snuggly...it slides roughly.

Hope this helps..if you need more assistance please ask...also please rate my solution.
PLEASE note that anything other than a FIX-YA is actually a negative rank...and will lower my success...I didn't make the system...but that is the way it is in FIX-YA.
thanks
bearb

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CANON IR2000 CANT PRINT MORE THAN 1 COPY


You just stated the problem yourself!!!!!!!!!!!!!!!!!!!!!

Are you using Letter or Legal?? then the tray need to be set to that particular size.

If using Legal set to Legal, otherwise the machine will automatically know you are using the wrong size.

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HP LaserJet P2015dn


sounds like you're dealing with Postscript issues here. Does your HP have postscript drivers installed.

you might want to check on the current Mac drivers through this link

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Tray output


You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.

Specially when you specify from what tray/paper type to print.

This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.

Good luck!

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