If you just got your Cingular Treo 650 and are experiencing problems such as resets, corrupt voicemail number, and other stability issues, read this post to quickly take care of the known issues of the Cingular Treo 650. If your phone continues to misbehave after trying some of the fixes suggested here, consider returning your phone as you may have a defective unit. I have tried to compile the most widely reported problems and fixes in one document to allow you to test out and determine the stability of your Treo 650 in the minimum amount of time with the minimum amount of hassle. However, some of the steps explained here require reinstallation of software and testing in a precise sequence which may seem tedious at times, but necessary to determine whether your unit is defective or not. Hope this helps the newbies!!!!
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I have the same problem using an unlocked Treo 650 on O2(UK).
One thing you need to do is make sure that the Message Centre Number is set correctly for the SIM network you are using. Get the MCN from the internet, then on the Treo Messaging > Menu > Options > Preferences > Network > Manual > Edit to check/set the MCN.
If the phone is new to you, (different story if it was working on cingular before .. let me know if it was)
It sounds like it is sim locked, the phone needs unlocking.
If you can contact the previous owner and ask them what network it was on and borrow a sim card from that network it will verify the phone isn't faulty or blocked
The previous owner may be able to get it unlocked for you via there provider else somewhere like www.650unlock.com will do it for about $15 (I'm not recommending them, just one of the first in a search) Its worth googleing "treo 650 unlock" and shopping around also check 650 forums for recommendations
Ihave a PALM TREO butIT IS not a phone and I had the same thing happen to me.
What worked for me was # 2
If you have not tried it yet try this!
1). Press the reset set button on the back of the Palm.
2)This is a little bit more memory destructive and you might want to back up you data cause it will wipe out everything!
hold down the power key and press the reset button!
I experienced the same problem while traveling this weekend. The green phone button and anything associated to the phone all of a sudden stopped working. No call out and none in. I hotsync'd and also did a "hard reset" except I said yes and then went in and hotsync'd again. Phone now works again and all data is back
BACK UP your Treo 650 software and data BEFORE doing the following.
1. RESET the Treo 650 back to default set by holding power buttom following by reset the treo.
2. There is a way to reset the voltage regulator in the Treo ; believe
is by holding the RESET for > 3 seconds. Believe need to take out
the battery in out during this process. Can't recalled the correct
steps. This could could reset the Treo's power regulator.
3. TRY reinstall your palm software with minimun software or 3rd
parties one, this software could be running in the back ground which
drain the battery.
Try above steps might help.
Mine also got the same problem last two weeks, my treo could felt there
is kind warm sensation if it took out from my waist pouch after leaving
it for sometime on the table. BTW, the battery could felt quite warm
If yours also behave the same which I believed the Treo got some kind
of contact problem which draw more power then usually does.
Now, mine got no more warm sensetion after carry out above steps. It
gets better as Compared to last two weeks ago BUT not that good as
compared previously when it can last 3~4 days after a full charge.
In a nutshell, make sure you have a recent synch to your PC of the 600.
Install the Treo 650 desktop software
Synch to the username of the 600
Your are done.
You should rename the Treo 600 or hard reset it (you will get data corruption if you synch two devices with the same username to one PC).
If you are paranoid, you can make a backup copy of your c:\program files\palm\ folder to begin with. This contains most of your settings and extra software on the 600. As you are an Outlook user, your personal data is probably in a PST file or it is stored in Exchange.