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UPDATE.CAB What is the MobilePro 770 and 800 MP77_UPDATE.CAB?

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Re: UPDATE.CAB

NEC Computers has developed this update file to address several service issues with MobilePro 770 and 800 handheld personal computers. To assure proper operation, NEC Computers strongly recommends that you update your MobilePro 770 and 800 systems immediately by installing this file according to the installation instructions. * Download MP77_Update.CAB for MobilePro 770 and 800:ftp://ftp.neccomp.com/pub/Catalog/4058/MP77_Update.asp * View Installation Instructions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001313#Installation * See Contents of MP77_Update.CAB: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001313#Contents * Read Additional Frequently Asked Questions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001313#FAQ Installation Instructions for MP77_UPDATE.CAB for MobilePro 770 and 800 First, download MP77_UPDATE.CAB to either your HOST or MobilePro system. It must be manually loaded onto your MobilePro by either using a dial up connection, PCMCIA Flash card, or from a connected PC before continuing with the installation. To install the MP77_UPDATE.CAB file, follow these steps: Note: An out of memory error message will be displayed if you attempt to install this file twice. 1. Back up your MobilePro data and configuration using the Microsoft ActiveSync backup procedure. For details on using ActiveSync, see your MobilePro User's Guide. 2. Perform a Soft reset on your MobilePro. Note: Performing a Soft reset does not erase your data. It simply cleans up the memory and refreshes the system registry. 3. Copy the MP77_UPDATE.CAB file to you MobilePro desktop. 4. Install the file by double tapping the MP77_UPDATE ICON with your stylus. For proper installation, you MUST accept the default location - \Program Files, by clicking OK. 5. Perform a Soft reset on your MobilePro. 6. Once the update file is installed, NECC recommends that you use the ActiveSync backup procedure to again back-up your system. This time your backup will include the update file so you can restore both your data and the update file should either ever be erased. Contents of MP77_UPDATE.CAB for MobilePro 770 and 800 This file installs updates to the following built-in MobilePro drivers: * StartUI: This driver eliminates a memory leak that reduces user resources. * Bitmap files: Replaces an incorrectly sized bitmap file that can cause the unit to lock up if either "the power on password" or "Display Owner Notes features" are enabled for use. NOTE: NEC Computers strongly recommends that you update your MobilePro 770 and 800 systems immediately by installing MP77_UPDATE.CAB according to the following instructions. NOTE: During Installation of this file, you must accept the default installation directory or the updates will not be effective! For assistance or further

Posted on Sep 15, 2005

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Error message "Not Enough Memory".


The update process failed because the updated GWES.EXE file is in use by the operating system. To correct the situation: 1. Double Tap "OK" to clear the error message. 2. Double Tap "OK" to complete the update process. 3. Double Tap "My Computer". 4. Double Tap "Program File" folder. 5. Single Tap "GWES" ICON while holding down the "ALT" key. 6. Single Tap "Delete". 7. Single Tap "Yes". 8. Perform a "Soft" reset.

Sep 15, 2005 | NEC MobilePro 800

1 Answer

Update files be installed


The MobilePro 770/800 update files should be installed in the following order: 1. MP77_UPDATE 2. CE_SP1 3. SCHANNEL.DLL Memory usage: The three patches use approximately 2,155 KB of storage and 418 KB of program memory. Patch Storage memory Program memory None (hard reset) 323 KB 1,435 KB MP77_UPDATE 1,016 KB 1,784 KB CE_SP1 2,380 KB 1,895 KB Schannel.DLL 2,478 KB 1,917 KB Available (free) 13,874 KB 14,436 KB

Sep 15, 2005 | NEC MobilePro 800

1 Answer

Update files be installed


The MobilePro 770/800 update files should be installed in the following order: 1. MP77_UPDATE 2. CE_SP1 3. SCHANNEL.DLL Memory usage: The three patches use approximately 2,155 KB of storage and 418 KB of program memory. Patch Storage memory Program memory None (hard reset) 323 KB 1,435 KB MP77_UPDATE 1,016 KB 1,784 KB CE_SP1 2,380 KB 1,895 KB Schannel.DLL 2,478 KB 1,917 KB Available (free) 13,874 KB 14,436 KB

Sep 15, 2005 | NEC MobilePro 770

1 Answer

Tried to install the update file MP77_UPDATE.CAB twice and got the error message "Not Enough Memory"


The update process failed because the updated GWES.EXE file is in use by the operating system. To correct the situation: 1. Double Tap "OK" to clear the error message. 2. Double Tap "OK" to complete the update process. 3. Double Tap "My Computer". 4. Double Tap "Program File" folder. 5. Single Tap "GWES" ICON while holding down the "ALT" key. 6. Single Tap "Delete". 7. Single Tap "Yes". 8. Perform a "Soft" reset.

Sep 15, 2005 | NEC MobilePro 770

1 Answer

UPDATE.CAB


NEC Computers has developed this update file to address several service issues with MobilePro 770 and 800 handheld personal computers. To assure proper operation, NEC Computers strongly recommends that you update your MobilePro 770 and 800 systems immediately by installing this file according to the installation instructions. * Download MP77_Update.CAB for MobilePro 770 and 800: ftp://ftp.neccomp.com/pub/Catalog/4058/MP77_Update.asp * View Installation Instructions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001313#Installation * See Contents of MP77_Update.CAB: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001313#Contents * Read Additional Frequently Asked Questions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001313#FAQ Installation Instructions for MP77_UPDATE.CAB for MobilePro 770 and 800 First, download MP77_UPDATE.CAB to either your HOST or MobilePro system. It must be manually loaded onto your MobilePro by either using a dial up connection, PCMCIA Flash card, or from a connected PC before continuing with the installation. To install the MP77_UPDATE.CAB file, follow these steps: Note: An out of memory error message will be displayed if you attempt to install this file twice. 1. Back up your MobilePro data and configuration using the Microsoft ActiveSync backup procedure. For details on using ActiveSync, see your MobilePro User's Guide. 2. Perform a Soft reset on your MobilePro. Note: Performing a Soft reset does not erase your data. It simply cleans up the memory and refreshes the system registry. 3. Copy the MP77_UPDATE.CAB file to you MobilePro desktop. 4. Install the file by double tapping the MP77_UPDATE ICON with your stylus. For proper installation, you MUST accept the default location - \Program Files, by clicking OK. 5. Perform a Soft reset on your MobilePro. 6. Once the update file is installed, NECC recommends that you use the ActiveSync backup procedure to again back-up your system. This time your backup will include the update file so you can restore both your data and the update file should either ever be erased. Contents of MP77_UPDATE.CAB for MobilePro 770 and 800 This file installs updates to the following built-in MobilePro drivers: * StartUI: This driver eliminates a memory leak that reduces user resources. * Bitmap files: Replaces an incorrectly sized bitmap file that can cause the unit to lock up if either "the power on password" or "Display Owner Notes features" are enabled for use. NOTE: NEC Computers strongly recommends that you update your MobilePro 770 and 800 systems immediately by installing MP77_UPDATE.CAB according to the following instructions. NOTE: During Installation of this file, you must accept the default installation directory or the updates will not be effective! For assistance or further

Sep 15, 2005 | NEC MobilePro 770

1 Answer

PowerPoint with an external monitor


A video driver update has been released to resolve that issue. Contact Technical Support at 800-632-4525 to request the file MP780-Display.exe from the password download section.

Sep 14, 2005 | NEC MobilePro 780 Pocket PC

1 Answer

Service Pack 1


NEC Computers has developed a service pack to address several service issues with MobilePro 780 and 880 handheld personal computers. To assure proper operation, NEC Computers strongly recommends that you update your MobilePro 780 and 880 systems immediately by installing this service pack according to the installation instructions. * Download Service Pack One for MobilePro 780 and 880: ftp://ftp.necsam.com/pub/Catalog/3959/MobileProSP1.asp * View Installation Instructions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#Installation * See Contents of Service Pack: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#Contents * Read Additional Frequently Asked Questions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#FAQ Installation Instructions for Service Pack One for MobilePro 780 and 880 First download the service pack (MP78_UPDATE.CAB) to either your HOST or MobilePro system. It must be manually loaded onto your MobilePro by either using a dial up connection, PCMCIA Flash card, or from a connected PC before continuing with the installation. To install the MP78_UPDATE.CAB file, follow these steps: 1. Back up your MobilePro data and configuration using the Microsoft ActiveSync backup procedure. For details on using ActiveSync, see your MobilePro User's Guide. 2. Perform a Full (hard) reset on your MobilePro. Caution: Performing a Full reset erases all your data. Your MobilePro resets to the factory default settings. Please perform the backup first or you will lose data! 3. Copy the MP78_UPDATE.CAB file to you MobilePro desktop. 4. Install the service pack by double tapping the MP78_UPDATE ICON with your stylus. For proper installation, you MUST accept the default location - \Program Files, by clicking OK. 5. The following Message box will be displayed: Warning !!! 1. In order to ensure these patches are properly installed you must perform a Hard Reset prior to the installation. 2. You must back up all application and data files before performing a Hard Reset. The Hard Reset WILL ERASE all applications and data stored on this Mobile Device. 3. This file must be installed immediately after performing a Hard Reset on the Mobile Device (before any applications are reinstalled). 4. Press CANCEL to exit. Or Press CONTINUE to install this file. 6. Press Continue to install the service pack or Cancel to back up your data. 7. When the Setup Finish message box is displayed, Click Ok. This will remove all temporary files from your systems. 8. When the Setup Complete message box is displayed, click Ok. 9. Perform a Soft reset on your MobilePro. 10. Optionally, restore your MobilePro data using the ActiveSync restore procedure. 11. Once the service pack is installed, NECC recommends that you use the ActiveSync b

Sep 14, 2005 | NEC MobilePro 780 Pocket PC

1 Answer

Service Pack


NEC Computers has developed a service pack to address several service issues with MobilePro 780 and 880 handheld personal computers. To assure proper operation, NEC Computers strongly recommends that you update your MobilePro 780 and 880 systems immediately by installing this service pack according to the installation instructions. * Download Service Pack One for MobilePro 780 and 880: ftp://ftp.necsam.com/pub/Catalog/3959/MobileProSP1.asp * View Installation Instructions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#Installation * See Contents of Service Pack: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#Contents * Read Additional Frequently Asked Questions: http://support.necsam.com/mobilesolutions/FAQs/display/default.htm?itemID=2001186#FAQ Installation Instructions for Service Pack One for MobilePro 780 and 880 First download the service pack (MP78_UPDATE.CAB) to either your HOST or MobilePro system. It must be manually loaded onto your MobilePro by either using a dial up connection, PCMCIA Flash card, or from a connected PC before continuing with the installation. To install the MP78_UPDATE.CAB file, follow these steps: 1. Back up your MobilePro data and configuration using the Microsoft ActiveSync backup procedure. For details on using ActiveSync, see your MobilePro User's Guide. 2. Perform a Full (hard) reset on your MobilePro. Caution: Performing a Full reset erases all your data. Your MobilePro resets to the factory default settings. Please perform the backup first or you will lose data! 3. Copy the MP78_UPDATE.CAB file to you MobilePro desktop. 4. Install the service pack by double tapping the MP78_UPDATE ICON with your stylus. For proper installation, you MUST accept the default location - \Program Files, by clicking OK. 5. The following Message box will be displayed: Warning !!! 1. In order to ensure these patches are properly installed you must perform a Hard Reset prior to the installation. 2. You must back up all application and data files before performing a Hard Reset. The Hard Reset WILL ERASE all applications and data stored on this Mobile Device. 3. This file must be installed immediately after performing a Hard Reset on the Mobile Device (before any applications are reinstalled). 4. Press CANCEL to exit. Or Press CONTINUE to install this file. 6. Press Continue to install the service pack or Cancel to back up your data. 7. When the Setup Finish message box is displayed, Click Ok. This will remove all temporary files from your systems. 8. When the Setup Complete message box is displayed, click Ok. 9. Perform a Soft reset on your MobilePro. 10. Optionally, restore your MobilePro data using the ActiveSync restore procedure. 11. Once the service pack is installed, NECC recommends that you use the ActiveSync b

Sep 14, 2005 | NEC MobilePro 880

1 Answer

MobilePro 900 turn on during the night and not shut back off


Devices running Windows CE 3.0 turn on at midnight to search for appointments for the coming day. Reminders are set and the Today view is updated with the day's events. The device is supposed to turn off after three minutes of inactivity. If a program is running the unit may not turn off because there is activity. The following applications are known to cause problems: * Windows Media player for Pocket PC. * Active Sync * Wireless LAN adaptors NEC has developed a registry patch that has been tested on the following LAN cards. Device Vendor Driver Cisco Aironet 340 Cisco 2.30.11 Cisco Aironet 350 Cisco 2.30.11 Linksys WPC11 Ver 3 Linksys 1.07.29 Orinoco Orinoco 1.02 3CRWE737A 3 Com 2.2.5.0 LA4137 Wireless Network Symbol N/A For additional information see Microsoft Knowledge Base Article – 263719 Click here to download the Power Management update utility. Installation procedure. Note: Anytime a “hard reset” is performed on the MobilePro 900 the Power Management update utility needs to be re-applied. 1. Download the Power Management update utility to local system. 2. Copy the Pwr_Mgt.exe file to the MobilePro 900 desktop. 3. Double tap the NEC Icon. 4. Click OK. 5. With power on momentary depress the “soft reset” on the bottom using the stylus. 6. Delete the NEC Icon on the desktop.

Sep 14, 2005 | NEC MobilePro 900 Handheld

1 Answer

"Backup Battery Very Low"


NEC has identified an issue where the system can erroneously generate the "Backup Battery Very Low" message. There are two possible solutions that will eliminate this erroneous low battery warning message (the first method is the preferred solution, the second method can be used if the update file is not available). Solution I. Install a new version of the driver that controls the battery monitoring circuit. 1. Download the Low battery warning fix to your desktop. 2. Using ActiveSync or a compact Flash Card, copy FixBatt_HPC2K.EXE to the MobilePro internal disk. 3. On the MobilePro, double click the FixBatt_HPC2K icon. 4. When the message "Low Backup Battery Issue" is displayed, tap the "Patch it" button 5. When prompted turn unit over and momentarily depress the Reset button using the stylus. Solution II. Change the default power management configuration. Configure your MobilePro 900 to suspend when the LCD lid is closed on battery power and AC power. To ensure that the device suspends whenever the lid is closed, please make the following changes and perform a soft reset: 1. Go to Control Panel. 2. Open MobilePro Settings. 3. Go to the LCD Suspend/Resume tab. 4. Place a check next to "Enable suspend while on External Power." 5. Click the "Advanced" button and place a check next to "Enable suspend while on External power. 6. Click OK to close the Advanced Setting window and click OK to close the MobilePro Settings. 7. Turn unit over and momentarily depress the Reset button using the stylus. NOTE: Both the software update and power management settings are cleared on a hard reset and must be re-applied.

Sep 14, 2005 | NEC MobilePro 900 Handheld

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