Question about NorStar Compact Ics WithClid Trunk Mod (ntbu0686)

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Unit will not access call pilot

I have link lites for both ports and a system link lite on the call pilot. I can access programming with my laptop and the system answers with auto attendant, but when you try to access voice mail with any phone on the system it says inactive feature and you cannot access voice mail with any of the feature codes including admin.

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Start with "Feature 9 (star) 1" from a Norstar telephone, to view the CallPilot Feature Code list. Then enter the System Administration feature code.
Good Luck.

Posted on Aug 11, 2010

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1 Answer

Not light


check to make sure that the poilet lite flame is touching the tip or top of the thermocouple.
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the pilot lite flame must be touching the thermocouple to heat it up.
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important!! WARNING:
if you use carb cleaner,make sure all the carb cleaner is dry,soaked up with paper towell or kleanex tissue and blowed out with compressed air , because carb cleaner can burn just like gasoline; so any carb cleaner must be compleatly gone before you attempt to lite the pilot lite.

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sound like pilot lite is not getting thermocouple hot.
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Sorry to read about your problem, I hope this helps you out.

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then you have a defective pilot system

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make sure the mouse and keyboard are in right connections...if you look closely youll see icons next to ports.
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