Acer Aspire One  PC Notebook Logo
Anonymous Posted on Aug 11, 2011

Hello! I have an acer aspire one netbook D257. I won't open. I was using it for a while then it restarted for updates. While waiting for it to restart, i had the need to go already so i just closed the netbook hoping that it will go on standby mode. I put it inside the sleeve then left. It took me about 3hrs to check on it again but it was already quite hot and the first thing that went to my mind is propbably it overheated or something. I tried opening it again but it wont :(( What could have happened to my netbook and how could i repair/troubleshoot it? Thank you.

  • Anonymous Aug 11, 2011

    Thank you! I hope the problem's just on the battery and stuff. Is it possible to have a "fried" motherboard even if i just bought it 2 months ago? Anddd do you think that will be covered by the warranty? :(( Thanks again.

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Jose Ma DM.

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  • Posted on Aug 11, 2011
Jose Ma DM.
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Please try removing battery for a moment (getting cold) and install it again, don't forget to connect charger, after the charge is completed try to turn it on, if there's no motherboard failure the computer should work normally, but if not, maybe you have a "fried" motherboard that needs to be replaced.

  • Jose Ma DM.
    Jose Ma DM. Aug 11, 2011

    SInce the computer is new, the electronic components can bear overheating better, it's more possible that the battery got totally discharged or even damaged, please try to test with another battery. Also read the warranty disclaimers about this kind of accidents or events, if it doesn't mentioned you're covered.

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