Hello
There is several things to check:
Heating element: by Ohming it out to check for continuity,
Control board: to check to see if the heater is getting 120 volts to it in Heated dry cycle.
Do you use Jet Dry or any Rinse Aid?
I always advice consumers to use this.
Check your owners guide , you may have a 2-5 yr. part warranty on the control board.
Check the rinse aid indicator beside the rinse aid dispenser cap. If the indicator window is clear, refill the dispenser. The dishwasher will retain moisture and the heat dry option will not perform properly without rinse aid. Turn the dispenser cap clockwise and lift it up to remove it. Pour rinse aid into the dispenser until the indicator appears full. Place the dispenser cap over the dispenser and turn it counterclockwise to tighten it.
Load the dishes properly so that all dishes can drain after the rinse cycle. Do not overload the dishwasher. Towel-dry plastic dishes because they will not dry completely during the dry cycle.
Select the heated dry option on the dishwasher. The air-dry and energy-saving dry options will not perform as well as the heated dry.
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