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Ice build up between frezzer and fresh food section of a whirlpool sxs ref newer style at top and bottom

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Ice build up in freezer under food basket.

Posted on Sep 18, 2008

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Freezer part are too cold


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The freezer freezes the food rock hard. There is frost throughout the freezer part. Today I noticed a half inch of ice on the bottom of the freezer. I cannot slide out ...

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Jan 03, 2016 | Whirlpool W8RXNGMBD Universal Silver 17.6...

1 Answer

My refrigator is leaking water


Hello,

Most times this is a plugged defrost drain system. The defrost heater in the freezer section melts the frost and changes it to water, this water is suppose to flow down a drain system. If this drain system is restricted or plugged the water will leak inside the refrigerator. The drain system starts in the freezer section with a tray built under the evaporator coil. The water is funneled through a small hose into a cup in the top middle of the fresh food section ( not on all models, but this is the most common way ), from there, the water is directed out the back wall to a drain hose that runs down the back of the refrigerator into a condensing tray. The heat created under the fridge makes the water evaporate and disappear. Some of the cups ( in the top back of the fresh food section ) can be removed for cleaning. A turkey baster can be used to help clean out the drain system. Fill the baster with hot water and "blast" it into the drain hose to help flush it out. A piece of wire or pipe cleaner can also be pushed into the drain hoses to help clean then out. On a S x S style of fridge the drain system is in the bottom back of the freezer section and often you will have to remove the evaporator cover to access the drain hole. You can clean this out in the same manner as previously mentioned, but because of the water leaking into the freezer instead of the fresh food section you will have to remove the ice build up to clean out the drain system. For some reason Whirlpool has found a need to "hide" the drain hose inside the walls now ( Whirlpool makes many of the Kenmore branded refrigerators ) on there top freezer refrigerators. This makes accessing the drain hose to flush it out more difficult, no cup inside the fresh food section, no hose down the outside back wall and the only access is inside the freezer section behind the back false wall and under the evaporator coils.


hope this helpout ......

Aug 12, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

All of a sudden, my refrigerator doesn't keep anything cold like it used to but the freezer still works. We have cleaned underneath but it still doesn't keep anything cold. What could be the problem?


Look for signs of frost on the back side. You probably have a defrost problem of it could be a drain problem.
Your ice box cold air originates in the freezer. A fan pushes down the cold air into the fresh food section. If their are too many items in the freezer the air can be blocked to the fresh food section. If the drain stops up sometimes a puddle forms a slab of ice between the freezer and the bottom. I ave an apartment maintenence man's guide to these ice box's for you HERE. It feature 4 differnt styles of whirlpool ice box's in your size.

May 25, 2010 | Whirlpool (ET8FTEXSQ) Top Freezer...

1 Answer

The freezer stopped working but the frige seem fine. no ice build up on the defrost timer.


No model # given to reference the symtoms. I would surly worry if you had ice buildup on the defrost timer. Some are in the fresh food side and some are outside the compartments. Extreamly rare to have one in the freezer.
Also if this is a standard SxS or top mount system...everything that happens in the fresh food section, happens because of the freezer. Air moves from the ff side to the freezer. The air is cooled down and recirulates back through the freezer and to the ff side. Issue could be ...evaporator fan bad or low RPM, freezer door switch, cold control not cycling on / back on. Compressor intermittantly cycling / bad start device / weak compressor, condenser fan slow or not cycling...should be on anytime compressor is running. Some of these items can be visually checked, some require advanced knowledge and a multimeter for test. Be careful of live voltage and sharp edges.

Ric

Mar 01, 2010 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

The refrigerator is not cooling


If your freezer is frosting up, fresh food section is warm: bad fan motor,defrost drain stopped up and forming slab of ice between the freezerand the fresh food section. Check heaters andterminator(defrost thermostat) unplug the ice box and let it defrostcompletely. Clear objects from drain. Check timer. Note to find thelocation of your timer look up your model number online here: APPLIANCEPARTSPROS.COM.
Check under the bottom for the fan motor to be running and the cobwebs, dust, dirt, and pet hair, off the condenser coils. If the fanunderneath has quit then the ice box won't get cold. BASIC REFRIGERATION REPAIR MANUAL

AMANA SxS REPAIR MANUAL

BOSCH MANUAL

Monogram Manual

KitchenAid SxS with variable capacity compressor

GE LATE MODEL SxS MANUAL

F&P Reefer

Jan 11, 2010 | Maytag Refrigerators

1 Answer

Fruits & Veggies are freezing in both lower frig compartments


Good day,
This problem appears in spades this time of year, every year.
The problem becomes more severe when the temperatures in the house cools down and is made even worse if the usage of the machine becomes lighter.

It occurs when the machine is off, not on.
There is an open vent, near the bottom, between the freezer compartment and the fresh food compartment. This opening or vent is necessary when the machine is running, so that the air pumped into the top of the fresh food section, can return to the freezer compartment. This is by design.
Now,
When the machine is off, the zero degree air from the freezer compartment. can drift into the fresh food compartmnet and drop the temps near the bottom to below freezing.
Off time increases substantialy at this time of year.
Some have even recommended turning the controls colder to offset the problem, but I've no proof it works well, or even a little.
SXS and top freezer models experience it more than bottom freezer models.

Dec 14, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

I keep getting water in the refigerator. Everything works fine, but the water just drips and drips


Hi

Most times this is a plugged defrost drain system. The defrost heater in the freezer section melts the frost and changes it to water, this water is suppose to flow down a drain system. If this drain system is restricted or plugged the water will leak inside the refrigerator. The drain system starts in the freezer section with a tray built under the evaporator coil. The water is funneled through a small hose into a cup in the top middle of the fresh food section ( not on all models, but this is the most common way ), from there, the water is directed out the back wall to a drain hose that runs down the back of the refrigerator into a condensing tray. The heat created under the fridge makes the water evaporate and disappear. Some of the cups ( in the top back of the fresh food section ) can be removed for cleaning. A turkey baster can be used to help clean out the drain system. Fill the baster with hot water and "blast" it into the drain hose to help flush it out. A piece of wire or pipe cleaner can also be pushed into the drain hoses to help clean then out. On a S x S style of fridge the drain system is in the bottom back of the freezer section and often you will have to remove the evaporator cover to access the drain hole. You can clean this out in the same manner as previously mentioned, but because of the water leaking into the freezer instead of the fresh food section you will have to remove the ice build up to clean out the drain system. For some reason Whirlpool has found a need to "hide" the drain hose inside the walls now ( Whirlpool makes many of the Kenmore branded refrigerators ) on there top freezer refrigerators. This makes accessing the drain hose to flush it out more difficult, no cup inside the fresh food section, no hose down the outside back wall and the only access is inside the freezer section behind the back false wall and under the evaporator coils.

Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

Jul 03, 2009 | Haier RRTG21PAA Refrigerator

2 Answers

Water leaking inside refrig below ice maker


Hi

Most times this is a plugged defrost drain system. The defrost heater in the freezer section melts the frost and changes it to water, this water is suppose to flow down a drain system. If this drain system is restricted or plugged the water will leak inside the refrigerator. The drain system starts in the freezer section with a tray built under the evaporator coil. The water is funneled through a small hose into a cup in the top middle of the fresh food section ( not on all models, but this is the most common way ), from there, the water is directed out the back wall to a drain hose that runs down the back of the refrigerator into a condensing tray. The heat created under the fridge makes the water evaporate and disappear. Some of the cups ( in the top back of the fresh food section ) can be removed for cleaning. A turkey baster can be used to help clean out the drain system. Fill the baster with hot water and "blast" it into the drain hose to help flush it out. A piece of wire or pipe cleaner can also be pushed into the drain hoses to help clean then out. On a S x S style of fridge the drain system is in the bottom back of the freezer section and often you will have to remove the evaporator cover to access the drain hole. You can clean this out in the same manner as previously mentioned, but because of the water leaking into the freezer instead of the fresh food section you will have to remove the ice build up to clean out the drain system. For some reason Whirlpool has found a need to "hide" the drain hose inside the walls now ( Whirlpool makes many of the Kenmore branded refrigerators ) on there top freezer refrigerators. This makes accessing the drain hose to flush it out more difficult, no cup inside the fresh food section, no hose down the outside back wall and the only access is inside the freezer section behind the back false wall and under the evaporator coils.

Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

Jun 22, 2009 | Kenmore Refrigerators

2 Answers

Whirlpool Refrigerator fresh food section cool but not cold (freezer ok).


The most likely problem is in the defrost system. Behind the freezer panel there is not only an evaporator fan, but also the evaporator itself, and a defrost heater, termination bi-metal, and drain pan (or trough). You will likely find ice build-up in the evap coil. This could be caused by the defrost timer, the heater, or the termination bi-metal.
Have a service tech look at the unit.

May 28, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Fresh food side freezing


the air damper is stuck open or tempature control is bad. look thru the vents(use a mirror) on the left rear(top side) of the fresh food compartment (right hand door) to see if the air damper is open/closed. i am sure it will be open since your freezing food in the ref section. if it is open ,watching with your mirror turn ref (fresh food) control off. the air dmper should close, if not damper could be stuck(ice build up,piece of foam,ect) if you can determine damper door is free, then best thing to do is replace controlassy.(120.00 or so) good luck

Nov 06, 2008 | Frigidaire FRS3R5EMB Side by Side...

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