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Sub-zero 500 series refrigerator door wont stay closed

The door doesn't stay shut.  When I close it stays shut for about 10 seconds and then pops open.  Seems. that the seal is not holding properly.  The suction is not strong enough to keep it closed.

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  • rhenry52 Nov 24, 2008

    I have a GE Profile refrigerator with the freezer on the bottom, when I close the freezer door, the refrigerator pops open!

  • Anonymous Mar 13, 2009

    I have a Kenmore side by side refrigerator. Recently the freezer side door won't stay firmly closed and sealed. It closes more like a cupboard door, shut but not sealed. Sometimes it seals a little, but when I open the refrigerator door it pops open.

  • HumourBash Mar 15, 2009

    my top of the range fridge freezer had the same problem. only the fridge will not seal when i close it. i had to push the door to seal. opening it makes a sound pop. but it will not seal. i keep finding the door just a little open. i do not know how to solve this problem. i even looked online forums for a fix.

  • Anonymous May 03, 2009

    Same thing with me. It's relatively new, less than 2 years. All I can do now is tape it shut to make sure it won't open until I find a real solution to it.

  • Anonymous Mar 15, 2014

    The refrigerator is beeping every 10 seconds, doors are sealed, temperature is fine

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If Your Refrigerator's Freezer Door Pops Open When You Close the Fresh Food Door... If a 'top-freezer' refrigerator's freezer door pops open when the larger fresh food door's closed, it's actually a good thing. That tells us the seals are in great shape, sealing well.
Some freezer door 'pop' is unavoidable bc the bottom door's so much larger than the top one and the hydraulic effect of compressing all that air kicks in. The two compartments share the same air via a duct between them, and that compressed air rushes up into the freezer compartment and can 'pop' the door.
To improve the situation, apply a few drops of oil (sewing machine oil or 'three in one' - NOT WD-40) to each freezer door hinge pin. (Even better: if you can, pull the doors and coat the hinge pins with petroleum jelly). This will help the freezer door swing back closed by itself. The freezer door usually stays ajar because it's binding a bit, and that's usually caused by it's swinging 'dry', with no lubrication.
It’s also a good idea to ‘kick’ the habit of letting the refrig door close hard.

Posted on Feb 11, 2009

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This model doesn't have a standard closure system for the doors, It contains a bar and string system under the doors, some parts may not be available currently but parts could be swapped from one side to the other, I have done it and it works. So you will need to inspect all parts to the door including bushing, gaskets and make sure the unit is square to the floor cause this will cause to door to pop open after closing it. Call Subzero for parts directly to fix this issue at 1-800-350-2676. They can and will point you in the correct dealer for you to get the correct parts you seek. Good luck.

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Hello Parnn,

I understand thating you are having to problems with you refrigerator one the lights are staying on, second the fridge is not getting cold.

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In order to get parts for Sub-Zero Refridgerators you must contact them at 1-800-222-7820 and they will send you to their authorized parts distrubitors.

Thank you for choosing FIxYa.com

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