Inop or maladjusted? Maybe it's the cables, the shifter itself or the derailleur. Either way, you can see it and we can't. Search the web for "derailleur adjustment" for a start. Other queries will also find immediate answers, some with videos. You don't need to get us involved.
Good link...
http://www.parktool.com/blog/repair-help/categories/derailleur-systems
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