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A21 Home Error

Checked the fuse. Still good. Any other ideas on what it could be?

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drifterK
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SOURCE: citoh ci 5000 giving a

A21 Home Error refers to the printhead not moving. Most cases, it is due to the fuse being blown on the main logic board. You have to remove the top cover. Open the clear cover, pop out the plastic pins, remove, then pull off the tractor knob on the right, remove the two screws at the top back of the printer, lift up the cover from the back towards the front. You will have to unplug an electrical connect ribbon from behind the control panel. Check the fuse and replace if necessary.
If this will not fix it ..it means that the issue is mechanical and this will explain the second error ..and the mechanical thing will be on the motor that drives the print head..

Posted on Sep 29, 2010

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