Question about Toshiba Satellite 2410-S203 Notebook

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Toshiba Satellite 2410-PS241L laptop does not start.

Dear experts,
After shutting down my toshiba satellite 2410 laptop, I'm unable to start it again. I checked the battery and found to be completely dead. Should the laptop work without battery also? If yes, what could be the problem? Please help

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  • sur_srinu197 Sep 08, 2008

    Dear triplesixes,

    Now the battery got charged completely. But I am still unable to Power On the laptop with both main and battery. Please suggest a solutions.

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Plug it into the electrical outlet and then turn on your laptop. if it comes on and works fine, then your battery is just simply dead, and if it will charge, just needs to charge. If not, then you are going to have to replace your battery. But assuming all of this is true, and your laptop will power on when using your electrical outlet, then yes, feel free to use it whenver you like when plugged in.

Posted on Sep 05, 2008

  • Gino Felina Sep 08, 2008

    You power supply in your laptop may have went bad/shorted out. But if you used this laptop to charge the battery in it, then it probably isn't a faulty or dead power supply. My advice is several options. If you have access to another computer and can connect to the internet, then (1) Go to your computer manufacturer's website and locate the tech support page. if they have an online chat option, contact someone there and explain to them your problem. If they don't have an online chat option, you can probably send them an email and explain it. (2) You can go to google.com and in the search, type in a brief description of your problem. Be sure to type in your computer's specific model number. Another alternative is, if your computer is newer and is still under the warranty, you can either take it back to where you purchased it and request an exchange, or if you bought it online from a manufacturer, you can call them and request directions and packing info and toold to be sent to you, so that you can send it to them for repair or replacement, which should all be covered under your warranty, providing that the warranty is still valid. I have run across similar problems like you are having here, but with desktops. And it ended up being that the power supply had gone bad. Laptops are quite different than desktops though, and I have not run across any problem like your having with a laptop. I am sorry that my advice to you is limited, but I hope that this helps you out some.

  • Gino Felina Sep 08, 2008

    I do not know why you would rate my solution as inappropriate. According to your questions, I answered them appropriately. I gave you sound advice and alternative solutions that matched the issue that you are having. I spent much time on typing out all of the options that you could try. If you are unhappy because of the ongoing computer problem that you are having, I fully understand that. But please don't take your unhappiness and frustrations out on me and the hard work that I have put into trying to assist you here, by gicing me an unfair rating. For your unfair rating, I have no choice but to copy down your id and information, and put you in my Do Not Assist This Customer Folder. Thank You.

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