Question about Palm Treo 700w Smartphone

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Treo 700w-Blank screen

I have a blank screen. Reset and removing battery didn't help. Keypad lights up and the sounds of the Treo are present but unable to send or recieve calls.

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  • vdas48 Sep 04, 2008

    Treo 700w. I have a blank screen. No phone in or out. Keypad lights up and I've reset and removed battery.The reset audio 'chime' is working but I have nothing but a blank screen. Treo has worked fine for the last 18 months.

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4 Answers

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  • Palm Master
  • 19,396 Answers

Blank screen often is phone not booting up, not necessarily the display.
Any internal fault can give you same problem.

Posted on Sep 04, 2008

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Did you know that the phone and screen can be turned on and off independently of each other? The phone CAN be on and ready to use when the screen is turned off. You can use the other features of the treo without turning on the phone.
If you are not on a call and the screen is off briefly press the power button to wake up the screen. Just do this once! Repeatedly pressing this will just turn off the screen again.
Press the center of the 5-way to turn off the keyguard (which I almost never use) Then, press the power/end button and be patient to wait for the signal to show up.

It sounds like you have set your screen to turn off after 10 minutes of inactivity. If this is okay, then so be it . If not ,you can change this by going to settings>power>advanced, and select the amount of time you wish the screen to be on. I have 1 minute when on battery, and 5 minutes when on external power.
Auto-keyguard and touchscreen lockout automatically enable keyGUARD after your set period of inactivity. To disable, press center of 5-way.

I do not use keyguard because I found it to be more of a PITB than helpful. So my keyguard settings under the settings tab>personal>keyguard are:
Autokeyguard: Disabled
Disable touchscreen: unchecked (while on call in today screen)

Posted on Sep 04, 2008

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The phone and screen can be turned on and off independently of each other? The phone can be on and ready to use when the screen is turned off. You can use the other features of the treo without turning on the phone.
If you are not on a call and the screen is off briefly press the power button to wake up the screen. Just do this once! Repeatedly pressing this will just turn off the screen again.
Press the center of the 5-way to turn off the keyguard (which I almost never use) Then, press the power/end button and be patient to wait for the signal to show up.
It sounds like you have set your screen to turn off after 10 minutes of inactivity. If this is okay, then so be it . If not ,you can change this by going to settings>power>advanced, and select the amount of time you wish the screen to be on. I have 1 minute when on battery, and 5 minutes when on external power. 
Auto-keyguard and touchscreen lockout automatically enable keyGUARD after your set period of inactivity. To disable, press center of 5-way.

(try holding down the power key when placing the battery into the unit to do a hard reset)

hope this helps

Posted on Sep 04, 2008

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  • Palm Master
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You may have a faulty screen

Have you tried a HARD RESET?

Perform the following steps:
Pull the battery out. Put the battery back in while holding the RED button down and a reset screen will appear.
Push the up button on the five-way to start the reset process.
Alternate process:
Similar to the hard-reset of the Treo 650. Remove the battery cover.
Press and hold the Red radio button.
Use the stylus to depress the reset button next to the battery.
Push the up button on the five-way when you get a prompt to "Erase all data".

Replacement screens are available on ebay.

Posted on Sep 04, 2008

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1 Answer

How do i reset my palm treo 700w


1. Disconnect the Treo from a charger or USB cable.
2. Remove the battery cover and take out the battery.
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I was able to find many parts for my 700w on ebay including keyboards. You should be able to find what you need too and the keyboard is a sinch to remove and replace onew you have the two needed tools to open your phone, the T-6 screw driver and a cover removal tool that help unsnap the cover which is a bear to do without the tool. Do an ebay search to "Treo Cover tools" or "Touch screens for Treo 650" and you should find all you need.

Robert R.

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