Won't produce labels even with the feed button. Did a memory dump and still nothing-it spits out a few labels very slowly and stuttery before stopping with a green light. But still won't produce labels or feed labels through. HELP!
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Re: Printer won't print at all!
Default the printer by holding the feed button down intill the light flashes 4 times and then release to default the printer to factory specs, auto calibrate and save settings to memory. If that does not help its mechcanical and needs service.
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Define your label size correctly. Measure your LABEL exactly, do not include the backing paper or the gap. Calibrate the printer. HOW? Power off printer. Press and hold the green feed button down and power printer on. Count one, two and release green button. The printer will calibrate and move labels and then print some stuff on the label. Wait until it has comletely stopped. wait another few seconds and the press the feed key once. The printer will print "out of dump". You should now be ready to print again.
first dump the printer mem if you haven't 1. unplug printer for 30 sec 2 hold the feed button for about 3 sec. WHILE plugging back it back in. 3. hopefully it will go through it dump and print a few labels and you'll be good to go. if not the next step would be to update firmware google it it should be easy to find the latest release with instructions
If you are using a windows system please go into the control panel by clicking the start button and choosing control panel. In the control panel go into the printers, right click on the label printer,choose printer properties and then click the tab labeled printing preferences. Choose the page setup tab and please let me know the size that is specified next to the name.
Re-calibrate the printer by switching the printer off, press and hold the feed button whilst turning the power on. Release the button when the light flashes red. Once calibrated try again, if no joy then try a different driver
Sounds like you might be using a bad driver, or the printer is in dump mode.
Try hitting the green button and see if it says exiting dump.
If still having trouble, inside the printer it tells you that if you are having printing trouble:
turn off the printer
Hold down the feed button
turn on the printer and at the third red flash release the feed button
it will then feed some pagessome info and ask you to hit feed again to exit dump
hit feed again and it will say exiting dump
This process re-reads the label length (so only do it with the labels you want to use in, or it will waste labels until you do it again with those in it) - but I'm suggesting it only because it enters and exits dump mode (which I have read can cause the garbage when you try to print).
First thing to try is a reset of the printer.
1) Turn printer off.
2) Hold down feed button whilst turning printer on.
3) Let go of the feed button as soon as it starts to flash and then wait.
4) Printer will measure out 4 labels then print out a Hex dump ending with a not to "Push Feed to Exit"
5) Push feed
Follow the above instructions, if you mess around tapping the feed button (not following the above) you can change the printer between line mode and page mode. To swap that back is another storey.
Try this to have the printer auto-sense the size of the labels: 1. Make sure that printer power is off. 2. Press and hold the feed button. 3. Turn printer power on. 4. When the status light blinks, release the feed button. 5. The printer advances the media to measure and verify the length of individual labels or tags. The printer then prints a status summary and remains in diagnostic dump mode. 6. To begin normal operation, tap the feed button. The printer prints "out of DUMP" and advances a label.
If the printer is printing nothing but blanks, try another roll of labels.
If the printer is printing blanks in between labels, it probably needs to be gap sensed. You can do this by: 1. turn the printer off. 2. hold the feed button down and then power the printer back on while still holding the feed button down. 3. release the feed button when the light flashes. 4. the printer will then regap itself 5. when the regapping is done, press the feed button once. It will print on the label that it is 'out of dump' 6. the printer should then be ready to go.
Only one suggestion, do a memory dump, switch off the power switch (should be back corner of printer) , hold down the green feed button, power on and watch the feed button, take Your finger off it after the third flash.
Leave it for a moment and press once more, it might say something on the label like out of dump. Try a label again. Do this two or three times if it still acts up. After this all thats really left is to clean it with an alcohol swap or check settings in the program You're using
Some times they cant store the amount of print jobs being sent to them and the zebra just freezes up or spits out labels