Question about SanDisk Sansa e260 MP3 Player

1 Answer

Can't convert video

I recently restored my computer and now when I plug my sansa 260 it doesn't really recognize it the way it used to. And a couple things happen when I open media converter 2 and try to convert a video. First, at the botton where it says "convert to" it has a fold instead of my device, and then even if I do try to just convert a video to a folder it gives me an error... "the file format is not supported."
I have had my sansa for a couple of years now and I don't remember having to do anything special on my computer to make it work, please help me!!!

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1 Answer

Hi
First in order to use the sandisk media converter your mp3 sansa should be recognized by your windows. You need to download MTP.
The new Media Transfer Protocol (MTP) enables you to manage content on any portable device with storag. Download from microsoft http://www.microsoft.com/downloads/details.aspx?familyid=a2e73160-e862-4f19-bb26-c0cafe798955&displaylang=en Once your sandisk is recognized then you can use the media converter. If you want to bypass media converter then you should buy a new media converter compatible with sandisk sansa and in this case you can convert without sandisk sansa attached to your computer. Please check it on the web. You can start by any video converter which available for free otherwise pro is a shareware: http://www.any-video-converter.com/products/for_video_free/

Posted on Sep 05, 2008

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Posted on Jan 02, 2017

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