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We have a HP printer series 1310 and have recently purchased an ASUS notebook. We have attempted to install this printer to the laptop with difficulty as we continually rec've an error msg stating it is not compatable. When installing the printer we could only find a series 1315 not 1310. Does this mean we cannot use this printer with the laptop? Thanks

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  • dgherobson Sep 04, 2008

    we have used this site and downlaoded the driver under the appropriate printer however we started getting an error box saying:



    This driver is blocked due to compatability issues



    It is referring us to an online solutions however there is not one as yet.



    Any suggestion

×

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  • HP Expert
  • 133 Answers

You may dial hp tech support phone number- 1-800-585-2494 and get assistance for your hp printer. hope this will help you better to fix your hp printer.
Thanks.

Posted on Sep 10, 2016

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  • Master
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Hello

The printer should be compatible with both vista and XP
your printer is a serie 1310 but if you look closer you should find a more exakt nr like
» HP PSC 1311 All-in-One Printer
» HP PSC 1312 All-in-One Printer
» HP PSC 1315 All-in-One Printer
» HP PSC 1315v All-in-One Printer
» HP PSC 1315xi All-in-One Printer
» HP PSC 1317 All-in-One Printer
» HP PSC 1318 All-in-One Printer
or something like it. check for the serie nr or a mark somewere on the printer and you should find the right printer model.
you can download the drivers here when you find the right model.

good luck.
hope I helped.

Posted on Sep 04, 2008

  • Filip Eastman Sep 04, 2008

    hello
    ok what operating system do you use?
    XP? vista ? 32bit or 64 bit?
    it shouldnt bee any issues to install that driver if you picking the right one. unless it something wrong with the printer. Contact me true live chat then I can take a closer look at your problem.
    what is the os?



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Posted on Jan 02, 2017

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2 Answers

Lost software disk to install hp psc 1310 printer model hp 1315


Hi saljcartagen, yes you can download the HP PCS 1310 printer drivers for free. There are two way to get these drivers. Left click on the HP link below:
http://welcome.hp.com/country/us/en/welcome.html#Support

Connect the printer to your PC/notebook & make sure the printer is turned on. From the link above. Step 1, click once in the empty circle to the left of " Download drivers and software (and firmware) ". In step 2, type in " HP PCS 1310 all-in-one ", than click the, Start Detection button. HP will scan your system & find your printer. Allow HP to run the scan. HP will than start downloading & installing the proper software for your printer.
Another way to download the software for the HP 1310 all-in one printer would be to left click on this next HP link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=374578&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20â»
Click on your operating system from the list provided by HP.
You can choose to Run the software or you can save the software so you can make a driver CD later. Create a folder on your desktop & name it HP PCS 1310. Download the driver software into that folder. The driver software is a *.exe file. You can right click on the *.exe file & from the pop-up list choose to uncompress here. All the driver files will uncompress within the HP PCS 1310 folder.
Or you can just run the *.exe file. Either way the HP PCS 1310 driver software will install its self.

Thats it, good luck saljcartagen!
If you find this to be helpful, please vote.
Mike

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1 Answer

Lost cd to install printer to new laptop


You can order a replacement CD from HP
Contact them here..

Alternatively you can download drivers from HP page for free, download and support page below:

HP PSC 1310 All-in-One Printer series - Download drivers and

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