Question about Canon PIXMA MX310 All-In-One Printer

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Canon PIXMA MX310 All-In-One - faxes storing instead of printing

I have recently purchased the above printer and (as far as I know) installed everything OK including fax etc....

The only problem I have is the faxes I receive get stored instead of actually printing off. Is there any way I can change this ?

I have to manually request the faxes to be printed instead.

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  • brraeber May 05, 2009

    "Canon PIXMA MX310 All-In-One - faxes storing instead of printing

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When the machine is in one of the following situations, the fax is automatically stored in memory.

- If ink is low or has run out while receiving a fax
- If the paper size/type setting is incorrect
- If the paper has run out while receiving a fax
- If the Output Tray is closed
- If OFF is selected for AUTO PRINT RX
- If you pressed the Stop/Reset button to cancel printing of a fax

The most likely problem is that the ink is low.

You can change the settings to still print if the ink is low by pushing the fax button and then the menu button.

Scroll over until you get to RX settings (I think it is the 6th option) and push OK.

Choose the option to Auto Print RX, and press OK.

Make sure that On is selected and even if it already is the chosen option, press OK.

When the option appears to print with no ink, select yes. This will allow the fax to print even when the ink is low.

Posted on Nov 03, 2009

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When the machine is in one of the following situations, the fax is automatically stored in memory.


- If ink is low or has run out while receiving a fax
- If the paper size/type setting is incorrect
- If the paper has run out while receiving a fax
- If the Output Tray is closed
- If OFF is selected for AUTO PRINT RX
- If you pressed the Stop/Reset button to cancel printing of a fax



The most likely problem is that the ink is low.

You can change the settings to still print if the ink is low by pushing the fax button and then the menu button.

Scroll over until you get to RX settings (I think it is the 6th option) and push OK.

Choose the option to Auto Print RX, and press OK.

Make sure that On is selected and even if it already is the chosen option, press OK.

When the option appears to print with no ink, select yes. This will allow the fax to print even when the ink is low.

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Hope it helped you!

Dont forget rating.

Thx.

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