Question about Canon PIXMA MX310 All-In-One Printer

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Canon MX310 Printer - Faxes being stored isntead of printing.

I have recently acquired the above printer and have set up faxing OK. The only problem I have is the faxes do not automatically print when I receive them I have to manually request them to print. Is there any way to resolve this.

Have checked the settings and this does not seem to help in any way.

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When the machine is in one of the following situations, the fax is automatically stored in memory.


- If ink is low or has run out while receiving a fax
- If the paper size/type setting is incorrect
- If the paper has run out while receiving a fax
- If the Output Tray is closed
- If OFF is selected for AUTO PRINT RX
- If you pressed the Stop/Reset button to cancel printing of a fax



The most likely problem is that the ink is low.

You can change the settings to still print if the ink is low by pushing the fax button and then the menu button.

Scroll over until you get to RX settings (I think it is the 6th option) and push OK.

Choose the option to Auto Print RX, and press OK.

Make sure that On is selected and even if it already is the chosen option, press OK.

When the option appears to print with no ink, select yes. This will allow the fax to print even when the ink is low.

Posted on Nov 03, 2009

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MX310 - faxes in memory. Cartridges have been replaced. Error of low ink remains. What is the key sequence to retrieve these faxes?


Press Fax then Menu. You should see Fax Settings across the top row. Use the left/right arrows to select Memory Reference and press OK. Again use the left/right arrows to select Print Document and press OK. Select the transaction (RX) number of the fax you want to print (received faxes start at 5001) and press OK. Then choose whether you want the first page or the entire fax (yes to first page only or no for the entire fax) and press OK. To print additional faxes repeat from the Select RX number. Print the Memory List to find out which fax is which (from the list that you see under Print Document.

Then you can delete these by selecting Delete Document instead of Print Document in the above directions. Then press OK followed by Yes or No for deleting the document.

Finally press Stop/Reset to leave the menu.

I hope this helps.

Cindy Wells

Sep 24, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MX-310 has fax's in memeory but keeps printing the first page of the first fax only. Screen says check paper size. When i push ok it only will print the first page over and over. How do I change it?


If your Canon MX-310 has been set up to print faxes as they are received, then what is actually in memory is a "received fax report". If you select a particular fax in this report, it will print the first page of the fax to remind you of the content.

Your Canon MX-310 will store fax documents in memory if:
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed

Dec 04, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MX310, says receiving fax but nothing comes out.



michael885 -

Your unit has a certain amount of memory designed to store faxes... if they are stored there, here are the instructions for retrieving the fax's from the memory:

(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.
�� Printing or Deleting a Document in Memory
1
Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!

Aug 02, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My canon mx310 is not accepting faxes


What do you mean by its not accepting faxes? Have you correctly set up the printer and do you have your phone line plugged into it? Some printer dont actually act as a fax machine, they tend to provide you with FAX software for your computer which automatically used the printer to simply print the document out when the software has received the fax, i would check first

Mar 10, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have a canonMX310 all in one printer. I recently received a fax, it stopped in the middle, and several pages were left in the memory. I would like to print them. I can't find my user's manual. Please...


you will find the settings to print out your faxes from memory in the settings menu you just need to scroll through it a bit and have a look.
or if your not sure just go to www.canon.com.au
and download the user guide in PDF format
Canon Tech

Dec 22, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon MX310 just set up - phone rings like incoming fax


check out the connection some where loose or also check out connecting the external phone line to the printer and whether the same problem occurs or not.

Dec 05, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Set printer to print faxes as they come in


Go to menu and set the printer as you prefer.

Oct 02, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon PIXMA MX310 All-In-One - faxes storing instead of printing


When the machine is in one of the following situations, the fax is automatically stored in memory.

- If ink is low or has run out while receiving a fax
- If the paper size/type setting is incorrect
- If the paper has run out while receiving a fax
- If the Output Tray is closed
- If OFF is selected for AUTO PRINT RX
- If you pressed the Stop/Reset button to cancel printing of a fax

The most likely problem is that the ink is low.

You can change the settings to still print if the ink is low by pushing the fax button and then the menu button.

Scroll over until you get to RX settings (I think it is the 6th option) and push OK.

Choose the option to Auto Print RX, and press OK.

Make sure that On is selected and even if it already is the chosen option, press OK.

When the option appears to print with no ink, select yes. This will allow the fax to print even when the ink is low.

Sep 04, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How to download faxes to my hard disk?


there is no way to do that when i a fax is recieved through the printer. you could take the fax and then scan it and save a digital copy

May 14, 2008 | Canon PIXMA MX310 All-In-One Printer

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