What program is playing the sound file? If you want to be completely sure that its not a codec issue then play it with VLC
http://www.videolan.org/vlc/ - VLC can play absolutely anything usually.
If it still doesnt play then it can only be one of two things:
1. - corrupt driver / software issue - confirm this by seeing if anything else plays through the speakers, if you get noise from other things then its not this.
2. - Broken speaker - if you cant get anything at all to make noise, and its not 1, then it could be a faulty speaker issue. Technician needs to look at it.
Finally if its only one file obviously it could be a corrupt or broken file, but I'm sure you've tested on more than one file.
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