Question about Apple MacBook Pro Notebook

3 Answers

External mouse freezes when using firefox

For some reason my external mouse stops working randomly when im using firefox... restarting firefox fixes the problem

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  • Albert Hsu Sep 04, 2008

    Hi Paul,

    Thanks for the reply. Here are the answers to your questions:

    1. I'm using a Macbook (not the pro)
    2. The track pad still works
    3. The mouse is a wireless mouse with a USB transmitter
    4. The problem seems to occur mostly when I'm using Firefox. It's also happened when I'm using Transmit to send files.


  • Paul Burrows
    Paul Burrows May 11, 2010

    Hi There
    What mac are you on?
    Does the problem effect the track pad?
    Is the mouse USB or bluetooth?
    Does the problem occur in any other applications?

    Regards

    Paul





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3 Answers

Go into task manager and if you got mDNSResponder running - end the process.. its associated with "bonjour" for windows and i Tunes. worked for me .

Posted on Oct 17, 2008

Had the same problem myself.
open task manager -look at processes running . The culprit I found for me was mDNSResponder which is affiliated to "bonjour fro windows software. i removed it - problem solved. hope this helps. Billy

Posted on Oct 17, 2008

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  • 38 Answers

Hi Albert
Thanks for the info' Strange one this. Applications such as FixFox do not have any real connection with external devices.

Other than the obvious things such as check the battery in the mouse (you can check that in the mouse/bluetooth settings). Re-pair the mouse and the mac in your bluetooth settings.

You are getting the same problem when you send files via bluetooth. But when you use your track pad it's OK. If you are transfering files via bluetooth htere is a good chance your wireless would be interupted. That would say to me the fault more than likely is communication issue.

I have a couple of wireless mice. A mighty mouse and one that transmits via the usb. I must say the later is quite erratic. The mighty mouse is great. Not that I'm trying to promote apple products.

Before you go to the exspence of getting your bluetooth checked out or getting a new mouse. If you have another machine PC or mac you can plug the mouse into to try and recreate the problem would be good.

Did your mouse come with any mac software? The pairing can be quite tricky.

Sorry I cannot be more helpful.

Paul

Posted on Sep 05, 2008

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