Question about Casablanca Fan Versa Touch2 W-72 Remote Control

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My casablanca fan versa touch 2 does not respond to remote control - batery is fine, breaker fuse too. I recall having a same problem some time ago, forgot, how I fixed it - I know it was something with some changes in the dip switch code

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I believe there is a dipswitch, and a non- dipswitch version. To sinc the remote to receiver, shut power off to the fan receiver by either a switch or breaker for about 10 minutes, turn power back on and press Hi, Medium, Low on the remote in that order. this should get them "talking" again. If this does not work, contact toll-free Jason at Fan Man Lighting 1-866-600-3267, he has 30 years experience with casablanca

Posted on Oct 17, 2009

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I have the same problem; the remote has become quite disgusting to touch. I recently sent a complaint to the company via the customer service page on the Casablanca Fan web site. They are sending a replacement, no questions asked, so clearly the problem is known to them and they have no solution other than replacement.

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Have W-52 adapt touch. Light stays on all the time. Remote works only the fan (all speeds and on/off). It used to work fine.


I'm understanding the remote which came with the fan is having issues. I suggust going directly to the fan/remote's web site; www.casablancafan.com . There you can troubleshoot your issue with the company which I'm sure has more expertise in their products than anyone. Simply log on and then go to "troubleshooting". You may be able to click onto a suggustion or you may have to enter the term into a search box. Either way, I'm sure you will find a simple fix to your problem. And your remote will be up and running properly once again. Good luck!

Jan 28, 2011 | Casablanca Fan W-52 Remote Control

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Have W-52 adapt touch. Light stays on all the time. Remote works only the fan (all speeds and on/off). It used to work fine.


I posted a solution to this problem earlier. Again, please go to www.casablancafan.com and go to the troubleshooting index. Here you will most likely find your answer. Thank you and good luck!

Jan 28, 2011 | Casablanca Fan W-52 Remote Control

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there seems to be a problem try pressing and holding the light button see if that helps if not there is an issue with the module on the fan itself

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1 Answer

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I see you have an R on the end of your model# R designates Comfort Touch. I would be interested in buying the remote control from you.

As for ordering the parts, refer to www.casablancafanrepair.com

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You must 'reset' the remote. I've had it happen quite a few times.
1. Turn off power to fan. Then back on.
2. Using remote cycle the following fan buttons from high to med to low, then from low to med to high again. That 'should' fix the problem.

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