Question about Canon DR-2580C Path-Through Scanner

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Error message -4431

I have a Canon DR-2580C document scanner. I encountered this error message " error in shading position Canon DR-2580C driver version 1.3.1 xxx (-4431). And also my scanner keeps on blinking after turning it on.

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If the scanners keeps blinking while powering on, it is because it has not been intialised. Check for loose shreds of paper in the paper path. Unless the scanner intialises, it cannot scan. If simpel 'countonly' option works, then the scanner is okay.
S. Mohan, Chennai, India

Posted on Mar 18, 2009

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1 Answer

Canon DR-2580C scanner only scanning half the page. What could be the problem?


Select Auto for page size. The scanning software displays scanned image in many options, including 'fit'. Choose 'fit' so that you see complete image.

S. Mohan

Dec 29, 2011 | Canon DR-2580C Path-Through Scanner

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"I get an error "Error in the back shading motor (4431) and the scanner stops. How can I fix it?


This error can be caused by a mechanical problem during the return of the shade. After many attempts, problem was fixed cutting both springs from pressure roll behind reading unit. The amount of spring removed changed from machine to machine. I cut 1 quarter of turn from spring and test the scanner. Procedure was repeated until problem was fixed. In worst scenario 2 turns were cutted. Be aware that cutting these springs will affect the scanned image quality.

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How to replace shading motor for canon 5010C


i having a problem in my scanner canon DR 5010c
it is showing error in the front shading motor (-4431) please need your help. how to solve my problem.

Thanks!
Nanette

Nov 23, 2010 | Canon DR-5010C Path-Through Scanner

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Left edge of scan is blurred or blank


Clean Reader units and Shading plates.
shading plates are located on opposing read head
units

Jun 10, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

I have a new DR-5010C scanner. I used to use the


I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India

Mar 19, 2009 | Canon DR-5010C Scanner

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Canon DR 2580C Scanning issue


In Captureperfect, select page size as 'Scanners Maximum'. Select automatic paper size, check the output now. If you select bigger paper size and smaller paper, you will see lack output, outside the paper area.
S. Mohan, Chennai, India

Nov 26, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Error while scanning


Techlove -

Was there any resolution to this problem?

Mar 28, 2008 | Canon DR-5010C Path-Through Scanner

1 Answer

Error in Shading When trying to scan


The shading alignment is a software alignment fix and unplugging the unit will solve this problem. You will have to do a software shading alignment to correct your problem. I've lost my notes while moving and I can't give you the procedure for doing this.I hope this helps a little.

Jan 16, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Image problems


The lower scanner unit moves when doing the shading adjustment (scans the little white plate on the top and bottem scanners). Most common problem is a staple interfering with the lower scanner movement.

Oct 02, 2007 | Canon DR-2580C Path-Through Scanner

1 Answer

Error Message-- Error in shading position (-4431)


The issue at hand here is a sensor error. Cut the power to the machine for at least five seconds. Then reboot the scanner and the sensors should reboot. This solved the problem for us. Good luck to you.

Nov 21, 2006 | Canon DR-2580C Path-Through Scanner

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