I just got a new Dell V15w printer. Problem: printing photos from the hard drive of my Dell computer. The colours are excellent, BUT all the photos have very thin, light horizontal lines going across; there must be close to 100 on a 3.5 x 5" picture. Would be very grateful for your help! Thanks, Irene

Remove and then reinstall the cartridge. If the problem persists, perform a hard reset.

I'm assuming that the colour cartridge is a three in one. Blue, Yellow and Magenta.

When printing a colour document, the printer automatically balances colour mixtures from the three primary colours listed above. Should a print out be too red, its probably because its run out of yellow and/blue.

The best way to check is to print out a test page, you should get a block for each of the colours and black. If one's missing, there's your answer.

I've had the Canon i9100 since 2003 and have excellent photo printing results. In 2009 it started playing up and I'd gt some banding. More recently, black didn't want to print. It was as though the black ink in the print head got dry some days.

April 2010 - The colours started printing strange and I bought a brand new print head and installed it. Only takes a minute. Still had an issue with photo printing. Black and white was excellent but colours weren't true.

Found advice online to try cleaning the print head to print head carrier electrical contacts by rubbing them with a rubber eraser.

I did that and now I'm getting perfect colour photo prints again.

I had been thinking about buying a new A3+ printer but this is old printer is now working as good as new.

You said that the pictures on your computer looks perfect. It just that when you print them out, the color came too strong. Well i think it is with the printer and its color separation that has the problem and not the camera. When you see those pics from the camera, do they show the strong colors? If not, and they appear with excellent colors, then there is no problem.

maybe you need to make sure it is set for color, click start then control panel then printers ,right click on dell photo ,click printing preferences, unclick printing in black and white , i hope this helps

Hi,
it sounds as if you may have the picture quality set to draft, its worth a check, especially if printing is ok. Does it print colour writing well too or just black, one of the colour inks may have a block or be low, go into printer settings menu and check what print quality its set for.

how do you take out ink cartridges

did u remove the peel off cover that protects the contacts or the print head on the new cartridge?

checka all the lettres are in excel are in black colour only or check the printing mode. bye

if you have adobe photoshop click on image - selective colour- set the following cyan +15 magenta -5 yellow +10 black-15 this works on the pixma ip8500 so there is every chance it will work on others