Question about Jenn-Air JED8430 Electric Cooktop

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JED8430BD has 3 wires no ground. Wall has 3 wires including ground

Cooktop has Red, Blk, and White
Wall has Blk, White, and bare ground.

I connected White-White, Blk-Blk, and Red to Ground. The burners and the fan work except that the burners do not heat all the way.

What am I missing?

Thanks

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  • mocitysam Sep 04, 2008

    Thx MR. Fantastic. I tried the same combination right after posting the question and it worked.

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I think the white on the cooktop should be on ground.
cooktop wall
Red White
Black Black
White Ground

Posted on Sep 04, 2008

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between white - black 220v
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cooktop
between red - black 220v
between red or black - ground or neutral 110

If the above is confirmed
connect
red (cooktop) to white(supply)
black (cooktop) to black(supply)
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Regards

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