Question about Sony VAIO VGN-A170P Notebook

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Broken Hinge The right hinge broke for my laptop. I am looking for a service manual to order the correct parts and instructions on how to replace the parts.

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Depends where in the world you live. If you are in Europe Sony will not allow you to fix it yourself. It must be returned to their service centre in France! If you want to try and do it yourself try www.impactcomputers.com which will ship outside the US if you ask them nicely. They are the laptop equivelent of a car breakers yard.

Posted on Dec 21, 2008

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Go to Sony's website. There you should be able to search all of the specs and issues of your specific laptop by typing your model number inside the search box on Sony site. There should also be an option to show you how to purchase accessories for your computer. If your computer is still under warranty, contact Sony, and request for them to fix it at no cost. Sony site also has an option to chat online with customer support/tech support. Sony is very good about helping their customers.

Posted on Sep 04, 2008

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http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/39t6193.pdf

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Check out these WEB sites, they are helpful :-
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http://www.insidemylaptop.com/replace-br...
This isn't for a Gateway laptop, granted. But all laptops fall into a general replacement like this.

Inside my laptop
http://www.insidemylaptop.com/
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"According to our records a limited number of LG VX8350 devices may exhibit a cracked hinge or stress cracks on the front housing from normal operation. LG determined hinge / stress cracking is due to a production issue with the hinge. LG has implemented corrective action to resolve issue in future production and devices repaired by LG."

They are replacing the phone with a certified LG. All in all, I am very pleased with their commitment to customer service. I would suggest contacting Verizon directly and letting them know that you are aware of the hinge problems.

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