Question about Insignia IS-PDVD10 Portable DVD Player

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I need some replacement parts for my DVD player, i.e. the remote and external cables, etc. An address would be nice to have so I could order these parts. My e-email is Ravenearz@gmail.com.

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  • NestorBR Jan 04, 2009

    Need a bettery replacement for the Insignia IS-PDVD10, that could be sent to Brazil!


    Any candidates?...


    Please e-mail me directly: nestor.albuquerque@gmail.com


    My litte 6-yrs old will be thankful... :)

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  • 98 Answers

I think it is insignia-products.com

Posted on May 16, 2009

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I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

It sounds like the remote needs to be replaced. Below is the procedure you would follow to obtain a replacement remote from COBY.

To obtain a replacement part from COBY, you must follow these instructions:
Please send:

1. A money order made out to COBY Electronics in the amount of $6.00 (FOR EACH PART ORDERED! -- TFDVD batteries cost $18.00)
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We strongly suggest you either send the above requirements via certified mail OR with delivery confirmation which is available from the post office. And please hold on to your money order receipt/stub.

COBY will not make return shipments to a P.O. Box. For shipping to international addresses, actual freight will be charged. Please mail the above requirements to:

Customer Service
COBY Electronics Corp.
56-65 Rust Street
Maspeth, NY 11378

Failure to enclose the above requirements will result in a delay in the processing of your part request. Please allow 4 weeks for the processing of your request; allow 6 weeks during the November to February holiday season.

While this solution doesn't "fix" your problem, I hope that by giving you the facts, I've enabled you to make an informed decision as to what to do next.

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1 Answer

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I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

To receive a part from Coby please call the above toll free number, or send an email with:

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  • Home or Cell phone number
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You'll be sending a $6 money order to Coby for the remote and they will send the part back to you. The email address is coby@fox-international.com.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

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Hi There, Unfortunately, Coby products do not have a universal code. Therefore, you wont be able to use a univercal remote control. However, the company will be to supply you with a replacement remote control. Coby " What is the code to program my Universal remote with my Coby DVD player? There is no code to program our DVD players with your Universal remote, you need to use the remote that came with the player.
Coby " "To obtain a replacement part (Remote, AC Cord, DC Cord, Headphone, … etc), please MAIL the following information to us:

1) A note stating the model number
2) The requested part
3) Full Name, Return address & phone number.
4) $ 6.00 Money Order ONLY for each part

Send correspondence and packages to:


COBY Electronics Corp.
Customer Service
56-65 Rust Street
Maspeth NY 11378

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Hey wegodsky,

If you're not able to find the right channel on your TV to use your DVD player, you may want to try changing the TV's input source instead. Many TV models will require that the TV be set to an external antenna in order for any other device (like a VCR or DVD player) to function correctly. This can usually be done by pressing the menu button on the TV itself and selecting an option similar to "Input," "Source" or "Antenna" if you do not have a remote control for your TV.

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